Job description
Overview
Position Summary
The Senior HR Technology Engineer is the technical authority of the HR Technology Operations team, serving as the organization's most advanced practitioner across HR platform configuration, system architecture, integration management, and compliance. This role is the escalation point for complex technical issues, the lead on system releases and major implementations, and a peer resource for Engineers and Coordinators who need guidance on platform decisions, access governance, and process design.
Medical Solutions' HR technology environment spans the full employee lifecycle and requires senior-level expertise across a connected platform ecosystem. The core stack includes UKG Pro for core HCM and payroll, UKG Workforce Management for time and scheduling, The Senior HR Technology Engineer is accountable for the advanced configuration, integration health, security governance, and operational performance of all HR platforms — and brings the technical depth to troubleshoot, optimize, and evolve the ecosystem as the organization grows.
This role operates with a high degree of independence and partners closely with IT, Legal, and HR stakeholders to advance the technical capability of the function. The Senior HR Technology Engineer contributes to the team's long-term effectiveness by sharing knowledge, mentoring peers, and championing continuous improvement — while remaining personally hands-on in the technical work that defines the Operations team.
Responsibilities
Job Responsibilities
Platform & Systems Leadership
Serve as the senior subject matter expert across all HR technology platforms, including advanced configuration, architecture decisions, and complex troubleshooting
Drive innovative solutions that solve current business problems and set the technical groundwork for a scalable, future-ready HR technology ecosystem
Lead system releases, upgrades, and major implementations — coordinating testing, stakeholder communication, and post-launch support
Design and maintain system access frameworks, role-based permissions, and security protocols across all HR platforms in compliance with enterprise data governance standards
Evaluate system performance continuously, identifying and implementing enhancements that improve efficiency, accuracy, and user experience
Act as the escalation point for the most complex technical issues that exceed Engineer-level resolution, determining solutions and knowing when to engage IT, vendors, or the HRIS Manager
Cross-Functional Partnership & Project Delivery
Partner with IT and Legal/Compliance to ensure HR systems meet organizational security, data privacy, and regulatory requirements
Serve as a primary HRIS representative in collaboration with HR function teammates, IT, external vendors, and other stakeholders for HR system projects and integrations
Coordinate with vendors and internal partners to ensure successful delivery of system implementations, upgrades, and integration initiatives
Contribute technical expertise to solution design discussions alongside the HRIS Solutions team, ensuring configurations are operationally sound and architecturally defensible
Knowledge, Mentoring & Continuous Improvement
Develop and deliver training for Engineers and Coordinators on system processes, platform capabilities, and compliance requirements — building durable team knowledge rather than individual dependency
Serve as a technical resource and informal mentor to Engineers and Coordinators; share expertise through documentation, peer guidance, and hands-on demonstration
Foster a culture of accountability, continuous improvement, and customer-first service through personal modeling of these behaviors
Maintain comprehensive HR system documentation including configuration logs, process guides, and change records — ensuring documentation serves as a living, auditable asset for the team
Compliance & Documentation
Serve as the I-9 compliance administrator for corporate hires, manage audits, and oversee E-Verify processes for internal new hires
Assist in compliance audits and internal assessments related to HR technology and data practices
Maintain current knowledge of HR technology trends, platform updates, and compliance requirements relevant to the staffing and healthcare industry
Qualifications
Job Qualifications
Required
Minimum 5–7 years of HRIS or HR systems experience, with demonstrated progression to senior-level technical responsibilities
Deep hands-on experience in platform configuration, systems management, and cross-platform troubleshooting across an enterprise HRIS or HCM environment
Proven experience leading system releases, upgrades, or implementations — including test coordination, stakeholder communication, and post-launch support
Demonstrated expertise in system access governance, role-based permissions, and data security standards
Strong problem-solving and critical thinking skills; ability to independently diagnose and resolve complex system issues
Strong written and verbal communication skills, including the ability to document technical processes clearly and communicate effectively with non-technical stakeholders
Ability to exercise sound judgment, manage competing priorities independently, and maintain confidentiality of sensitive organizational information
Strong understanding of the HR function, HR business processes, and the operational role HRIS plays in supporting the organization
Preferred
Experience with UKG Pro, WFM or similar enterprise HRIS platform at an advanced configuration or architecture level; iCIMS, Betterworks, Qualtrics, and Confirm experience.
Familiarity with I-9 compliance administration and E-Verify processes
Experience with data security frameworks and HR compliance audits
Familiarity with system integration concepts, middleware, or API-based data flows
Staffing industry or healthcare/travel nursing environment experience
Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field; or equivalent experience
Project Management certification (PMP) or equivalent a plus
Pay Range
USD $80,000.00 - USD $90,000.00 /Yr.Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.