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Ambassador Resources

Sr Level Desktop Support Technician

franklinville, NJ

Check who can apply and the requirements below before continuing.

About this opportunity

Ambassador Resources lists this Sr Level Desktop Support Technician opportunity in franklinville, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Sr Level Desktop Support Technician

We are seeking an Sr level Desktop Support Technician to join our team. Key Responsibilities:

Developing, maintaining and troubleshooting computer systems and networks

Installing software, setting up local networks and configuring hardware

Identifying and resolving technical problems

Researching and evaluating new technologies

Providing Desktop & help desk technical support

Developing security systems to safeguard computer networks and systems

Creating backup and recovery plans

Collaborate with teams to identify and evaluate requirements for new systems or system upgrades

Develop, install, configure, and maintain system applications and hardware

Identify and rectify system related problems

Administer user accounts and email addresses

Create support documents and update knowledge base materials

Qualifications:

Windows, Office 365, Active Directory, DNS, DHCP, TCP/IP, LAN/WAN, VPN, VOIP

Hardware and Software troubleshooting exp

Customer service, problem-solving, technical aptitude, excellent communication and analytical skills

Microsoft SQL Server

Minimum of 5 to 6 years of relevant experience

Bachelor's degree in information technology, Computer Science or a related field

Worksite address

franklinville, NJ, 08322, US

Who can apply

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