Job description
Essential Functions (Key Responsibilities)
Providestrategic guidance on food safety procedures and policies. Ensurevalidationcompliance to all safety programs and development of a true safety and compliance culture.
Train and educate on all food safety programs, discuss all Area/Regional results and performance trends. Meeting with and counseling franchisees/company leaders and reporting. Create a positive, competitive atmosphere to change behaviors and improve results. Provideappropriate operationalsupport/follow-up to ensure opportunities for improvement areidentifiedand corrected.
Work with outside agencies (e.g., federal,stateand local law enforcement, etc.) as necessary. The individual will be a liaison working with Franchisees/Company Field Leaders, Learning & Development, Operations Excellence, and with other teammates to develop and implement E-Learning in Food Safety & Safety Modules/Programs.Advisecompany/franchise Operationsregardingmonitoring/maintainingprograms for compliance with state, federal and OSHA requirements. Counsel Franchisees/company leaders to work with Risk Management, Operations and Health Departmentsregardingcommunicable diseases, outbreaks, and local/state protocols. Coach, teach and support leaders on all levelsregardingbrand standards, regulatory rules/regulations,safetyand operating procedures.
Develop key escalation processes related to trending of hotline calls/complaints (products, equipment, regulatory & OSHA requirements) and requests from the field. Follow up and gather information/data on calls from Operations, 3rd party auditing vendors, health departments,guestsand work as a liaison, to ensure brand Food Safety/HACCP standards are met in all restaurants. Attain information/facts neededregardingallegations of foodborne illnesses, safety, issues/trends in restaurants and follow-up with Franchisees/Company Operations asappropriate. Advise all investigations and resolutionscomplywith applicable federal, state and local laws, as well as company policies. Investigate andassistwith administrative hearings & fines related torestaurant.
Work with Operations andan appropriate vendorregardingreported pest activity via 3rd party audit, Guest Complaints, and Health Inspections. Oversee the compliance of Cook’s/Server’s (Food Chart and Quick Reference) guides sent to the restaurants. Oversee the compliance of key areas of the business such as Cook and Server Prep/Pull Charts, Manager Logbook and Walk Through/Temperature Book annually, review with OBAC/Franchisees/Company Leaders.
Develop guidelines for Brand Standards/HACCP manual, Menu HACCP for all new products. Support Core Menu updates/changes, Module resources, recipe cards andassistwith Product Development for food safety and brand standards compliance. Develop/Revise Food Safety Audit form and Food Safety Resource Guide for traditional and non-traditional restaurants.
Counsel franchisees in completing the food safety section of plan reviews forpermittingpurposes.Contact forRestaurant Food Safety & EHS. ActivelyparticipateonOperational BAC committees. Implement the current FDA Food Code to meet or exceed Denny’s Brand Standards.
Collaborate with cross functional departments to ensure food safety, cleanliness, environmental health &safetyand brand standards are in place that meet or exceed regulatory rules and regulations. Analyze behaviors and trends in company restaurants and develop strategies for execution and improvement. Attend area/regional meetings to share up-to-date information, trend reporting,resultsand delineate corrective actions needed as a team for improvements. Teach/coach/update field leaders (DMs/FBCs/RDFOs) through communications addressing actions with solutions.
Other duties as assigned
Education and Experience Requirements
Education:
Bachelor’s degree in food science,microbiologyora relatedfield. Master’s degree preferred. Food Safety Certified Manager certification. Instructor/Proctor status preferred. Certified Professional Food Safety (CP-FS) preferred.
Experience:
Minimum experience 10 years’ experience within food safety, minimally 5 years supporting/overseeing restaurant food safety programs
Previousfranchise operations support experiencea plus.
Required Knowledge and Skills
Ability to communicate and interact effectively with restaurant personnel/field leaders/regulatory inspectors/supervisors/state directors.
Proven management experience and leadership skills.
Ability to handle/manage rapidly changing priorities in a changing environment with a sense of urgency. Excellent planning/organizational skills with the ability to work independently.
Results oriented leader thatpossessesstrong influencing skills and proven ability to overcome objections and communicate complex/controversial decisions.
Strategic thinking and agility: Ability to develop long term plans and outlooks to meet business needs and demands while also challenging status quo
Stakeholder management: Ability to work with key operation leaders and executive leaders to drive FSQA strategic priorities
Creative and business mindset: Able to drive business results outside of FSQA by adding value to profit generating activities
Job Travel:minimum 50-75% mostly domestic
Location:Remote should be close to largeairport, if possible, in the eastern or central time zone (ATL, CLT, DFW, ORD, MCO, DTW etc.)
The typical pay range for this role is:
Minimum:$88,000.00 - Maximum:$121,000.00Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.
Denny's, Inc. is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, genderidentity, disability, geneticinformation, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.
Denny’s, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at 888-897-7781 or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.