Sr Mgr Store Strategy & Transformation - Market Planning

Job description

Work Location

Coral Gables, Florida, United States of America

Work Location

Coral Gables, Florida, United States of America

Hours

40

Pay Details

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business

Personal & Commercial Banking

Job Description

Department Overview

Retail Store Strategy & Transformation is responsible for developing and executing growth strategies that strengthen TD Bank's Retail footprint and support long-term business transformation. The team leads strategic initiatives focused on organic growth, enhanced in-store capabilities, and enterprise-wide priorities that improve client and colleague experiences. Acting as a key connector across the organization, Retail Growth & Transformation partners with Retail Distribution leadership, Field Leadership, Finance, AI2, Marketing, Consumer Product, and other stakeholders to translate strategy into execution and deliver measurable business outcomes.

The Senior Manager, Store Strategy & Transformation leads the program management component of the groups process transformation. The job delivers complex intra-business and cross line of business projects, to gain consensus and buy-in to common approaches at an enterprise level.

Depth & Scope

Develops change management strategy for the business line, by assessing impacts and ensuring effective management of change initiatives across the business

May identify and lead high impact process improvement opportunities, with measurable results and positive impact to Customer, Employee, capacity, service levels and/cost to serve

Supports vision and strategic leadership in developing, implementing and maintaining the Company's Business Excellence Model for all innovation and improvement project and program deliverables in Retail Store Operations

Influences all levels of management and works with business lines to advocate for adoption of changes identified

Develops program roadmap to enable delivery of iterative business enhancements and innovation program components

Develops strong relationships with technology partners and provides business relationship linkage between project sponsors and technology management, as appropriate

Oversees and provides direction and guidance to managers of component projects and team to ensure strong coordination of efforts amongst them

Develops program governance and required reporting, monitors and controls program management plans

Manages, monitors, and controls overall program performance and integration of component initiatives; makes necessary adjustments based on business priorities and issues

Keeps informed of changing organizational strategies and priorities to be able to adjust course of the transformation program accordingly

Consolidates and communicates project status to stakeholders, as per established governance model, and ensures awareness of significant changes to the program status in a timely manner

Maintains strong relationships and communication with Business Excellence, Productivity Analytics and Workforce Management team, and supporting partners

Identifies program risks and develops mitigation plans, monitors and controls project risks

Identifies stakeholders and develops adequate resource plan to support program; ensures resources are mobilized across the program

Tracks the contribution of each project to the overall business transformation (program) and ensures that all program issues are effectively resolved

Ensures project management and communications teams work together, assessing the effectiveness of ongoing communication of milestones

Education & Experience

Bachelor's degree or equivalent experience required in an analytical field such as Business, Engineering, Finance, Mathematics, Statistics

5-7 years related experience required in one or more of the following areas: Bank Operations, Retail Banking, Process Improvement, Project Management

Ability to manage multiple complex priorities and competing agendas without express authority over delivery teams

Excellent communication, strategic planning, organizational and interpersonal skills, at all levels in the organization, including working effectively with Executives and Senior Management

Analytical aptitude with an emphasis on investigative, methodical critical questioning and logical thinking; a data-driven decision maker

Demonstrates an outstanding track record for conceptualizing, leading, and successfully delivering large scale transformational programs

Highly proficient in Microsoft Excel and PowerPoint

Proficiency with Visio and MS Project

Demonstrated leadership and project management skills

Proven ability to see business processes through a Customer lens

Strategic thinker

Outstanding change management capability

Results/outcome-oriented and committed to delivering results within aggressive timelines

Must have the ability to work flexible hours, travel as needed and remain accessible 24/7 during project delivery phases

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.