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Greylock Partners

Sr. Product Manager, Consumer (Social Good)

new york, NY

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Job description

Sr. Product Manager, Consumer (Social Good)

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Greylock has a history of creating and investing in groundbreaking consumer companies like Discord, Facebook, Instagram, and TikTok (formerly Musical.ly).

We’ve recently backed a fast-growing mission driven product in the self-directed health space. The app is gaining substantial traction as more people seek genuine control over their wellness routines, moving beyond the noise of trends and misinformation. The founding team brings deep experience from successful exits in social platforms, music tech, and health e-commerce. It’s a massive market, currently valued at 177 billion dollars and growing at a rate of 9 percent annually.

Role Overview

We are seeking a growth-focused Senior Product Manager with e-commerce experience to as our first product hire beyond the Head of Product. As the growth PM, you'll own and optimize our acquisition and onboarding experiences, drive user growth, activation and retention, and pioneer 0-to-1 features starting with our members-only marketplace.

Reporting directly to our Head of Product, you’re a growth specialist with an e-comm/marketplace background who can think holistically across our entire user experience on both mobile and web. You'll drive ambitious testing roadmaps to optimize key funnels, while also owning large strategic projects from research through ideation to launch and iterations across the product.

This is a unique opportunity to shape the product and own the growth engine at an early-stage company with exceptional traction and momentum.

Key Responsibilities

Growth Strategy & Execution: Own the growth roadmap and drive user acquisition, activation, engagement, retention, and monetization through systematic experimentation, funnel optimization, and product improvements across the entire user journey

Marketplace & Commerce: Lead product development for our members-only marketplace including discovery, conversion, checkout, and post-purchase experience - building a seamless commerce engine that drives revenue while serving user needs

Experimentation & Optimization: Design and run rigorous A/B tests and experiments to optimize conversion at every stage of the funnel, from onboarding through purchase and retention - building a culture of experimentation and rapid iteration

Subscription & Monetization: Optimize our consumer subscription product to drive conversion, reduce churn, and maximize lifetime value through pricing strategies, paywalls, value communication, and retention initiatives

AI Product Development: Drive strategy and execution for AI-powered features including SuppIQ (our supplement guidance chatbot), agentic buying experiences, and identifying opportunities to use AI to unlock new front doors, improve personalization, discovery, and user guidance throughout the product

Data-Driven Decision Making: Define KPIs and success metrics for growth initiatives, build dashboards to track performance, deeply analyze user behavior and cohort data, and translate insights into high-impact product opportunities

User Research & Insights: Conduct qualitative and quantitative research to understand user motivation, friction points, and decision‑making throughout their journey - using insights to inform growth hypotheses and product strategy

Cross-Functional Leadership: Partner closely with Engineering, Design, Marketing, and Operations to ship high-quality features rapidly while maintaining strong alignment on priorities and tradeoffs

Full Product Ownership: Beyond growth, take end-to-end ownership of strategic initiatives across the product based on business priorities

Bonus if you’ve worked with Svelte before or are excited to dive into it.

Stage

Series A

Team Size

~15

Location

LA or NYC - potential for remote with quarterly in-person meeting

About Greylock

Greylock is an early-stage investor in hundreds of remarkable companies, including Airbnb, LinkedIn, Dropbox, Workday, Cloudera, Facebook, Instagram, Roblox, Coinbase, and Palo Alto Networks. More can be found about us here:

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Product Management

Industries

Technology, Information and Internet and Software Development

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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