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Job description
Legal Entity: Bosch Automotive Service Solutions Inc.
Company Description
At Bosch Mobility Aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our Mobility Aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our Automotive Service Solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.Our OE Wiper operations has several plants globally serving the OE's with innovative wiper arms.
As a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.
Join us at Bosch Mobility Aftermarket and help us shape the future of mobility!
Job Description
By mastering the workshop dynamics, competitive landscape, and requirement translation early on, you will support product ownership and take on strategic customer account responsibility (managing major aftermarket accounts and high-level commercial partnerships for Bosch).
Role Mission
The Sr Product Manager for PAD Product Area supports the growth, portfolio health, and roadmap execution for the North American aftermarket. We are looking for an inquisitive individual who aims for clarity and is deeply passionate about the automotive aftermarket, vehicle diagnostics, and hands-on vehicle repair.
You will help collect, structure and consolidate various inputs to VOC via workshop insights, strategic partner feedback, field issues and competitive benchmarking into clear JIRA requirements to support the development of the product platform. The goal is these insights ensure customer pain points are translated into highly actionable product improvements and enhancements that directly enable our product offering and roadmap.
The dual role of the Product Manager is also to serve as a Technical Account Manager to strategic accounts where you will represent the product management activities (roadmap and enhancement developments) with key customers for the PAD portfolio of Diagnostics, RDS, ADAS and Accessories.
Key Responsibilities & Tasks
Translating Insights to Requirements
Translate Feedback to Requirements: Collect and aggregate various VOC feedback from Strategic Partners, workshop visits, field feedback to translate workshop pain points and competitive gaps into clear, logical product enhancement ideas.
Draft JIRA Input: Enter and draft clear, well-structured user stories or tickets in JIRA. This ensures the customer’s voice is accurately documented, and drive these requirements through engineering.
JIRA Alignment: Ensure all administrative tracking within requirements management tools is maintained and clean.
Technical Account Management
You will be assigned key accounts where we offer customized diagnostic and RDS solutions
Help design and drive customer specific solutions
Develop, drive and communicate customer-specific roadmap internally and externally
Be the one face to the customer from a perspective
Execute System Phase-In & Phase-Out: Take primary responsibility for the database lifecycle of diagnostic products by coordinating the phase-in of new products and phase-out/EOL of legacy SKUs.
Execute Competitor Benchmarking: Conduct hands-on analysis of competitive aftermarket diagnostic tools (evaluating vehicle coverage, software updates, speed, UI/UX)
Collect & Structure Insights: Compile and synthesize benchmarking data into highly organized summaries, tables, and reports.
Enable the Product Offering: Evaluate data and evidence needed to make strategic portfolio decisions, validate business cases, and define the North American product strategy.
Workshop Research & Technician Pain Points
Immerse in the Workshop: Actively engage with real-world technicians, shop owners, and diagnostic tool users in their environment to build a profound understanding of their daily workflows and struggles.
Coordinate Focus Groups: Support and facilitate workshop focus groups, user panels, and surveys to capture qualitative and quantitative feedback.
Ensure Pain Point Clarity: analyze technician feedback to get absolute clarity on why certain diagnostic features fail or succeed in the field, ensuring we have a true, unfiltered understanding of the customer’s needs.
Qualifications
Bachelor’s degree in Automotive Technology, Mechanical/Electrical Engineering, Computer Science, or Business Administration with a strong technical background.
5+ years of professional experience, ideally within the automotive aftermarket, vehicle repair, or diagnostics software.
Database & Portfolio Management : Strong attention to detail with experience or high capability in managing product master databases, SKUs, and product lifecycles (phase-in / phase-out).
Technical Tools:Familiarity with JIRA or other requirement tracking tools is highly preferred.
Analytical Translation:Strong capability to compile competitor benchmarking and qualitative user feedback into structured, clear data for the Product Manager.
Customer Empathy:Exceptional ability to connect with workshop technicians, understand their pain points, and advocate for their needs.
Domain Passion:A genuine interest in car repair, OBD diagnostics, and automotive aftermarket technology is highly preferred.
Career Ambition:Highly motivated to learn the ropes of product management and eventually grow into a Product Manager / Senior PM with strategic customer account responsibility.
Core Soft Skills:Proactive, inquisitive, naturally seeks clarity, and is comfortable multi-tasking across different portfolio and research tasks.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
Additional Information
The location can either be Plymouth, MI or Owatonna, MN.
All your information will be kept confidential according to EEO guidelines.
Comprehensive Benefit Offering – All benefits are effective DAY 1!
Life and Supplement Life
Long and Short Term Disability
Paid Time Off & Holidays
401K – with generous company match
In addition to 401K, additional retirement benefit 100% company paid
Tuition Assistance
Associate Discounts on Bosch products like home appliances, power-tools, thermal products like tank‑less water heaters and more
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.