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Job description
Cross-Functional RoleThis cross-functional role focuses on developing scalable tools, optimizing processes, and building mechanisms that support multiple strategic teams across Amazon's One Grocery, specifically Amazon Now's hyperlocal strategies. The position serves as a critical bridge between the Central Selection, Insights Team, Trade Planning Team, Vendor Experience team, and Operations to build the local selection for grocery and ensuring efficient business processes and operations.Key job responsibilities:Create, scale, and optimize business processes across all teams to enhance efficiency, transparency, and effectivenessStreamline business development processes to support selection, trade execution, and vendor management operationsDevelop and implement launch plans to pilot and roll out platforms across teamsPartner with product and technology teams to develop automated tools that enable data-driven decision making across selection, trade planning, and vendor experience functionsCreate mechanisms that support operational requirements and standardsDefine requirements and tool selection for centralized project intake, project and portfolio managementAct as liaison between Central Selection & Insights, Trade Planning, and Vendor Experience teams, as well as cross-functional stakeholder teamsFacilitate trade-off discussions in terms of schedule, scope, and resourcesMaintain strong communication with category teams, operations, supply chain/in-stock and vendor management teams, among othersManage work back schedules and oversee program documentationDrive continuous improvement of tools, processes, and analyticsDevelop user testing plans and ensure quality controlCreate and execute communication plans for process and tool rolloutsConduct post-implementation reviews and capture learningsDefine RACI matrices for cross-functional initiativesEnsure appropriate stakeholder engagement through meetings, reviews, and communicationsPresent progress and recommendations to leadership teamsManage expectations across multiple teams with competing prioritiesBasic Qualifications- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPreferred Qualifications- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at WA, Seattle - 115,600.00 - 160,000.00 USD annually
Worksite address
seattle, WA, 98101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.