About this opportunity
Crawford & Company lists this Sr Property Adj opportunity in boise, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Property Adjuster – Field Role
Ready to take the lead on complex property claims? Be the expert who delivers accurate assessments and trusted solutions! Join us as a Senior Property Adjuster – Field Role.
What's in it for you? Handle complex losses: Investigate and manage moderate to highly complex residential and commercial property claims from start to finish. Put your expertise to work: Conduct on-site inspections, evaluate damages, prepare detailed estimates, and determine accurate scopes of loss. Drive fair outcomes: Collaborate with policyholders, contractors, attorneys, engineers, and other industry experts to support sound claim decisions. Mentor & lead: Share your knowledge with junior adjusters while helping maintain excellence across the claims process.
At Crawford, every claim represents a person and a community we help restore. As a Senior Property Adjuster, your construction knowledge, investigative expertise, and attention to detail will play a critical role in delivering accurate evaluations, controlling claim costs, and supporting clients through challenging situations.
We're seeking experienced property claims professionals with a strong background in handling complex residential and commercial losses, conducting field inspections, and preparing detailed reports and estimates. This is your chance to be part of the One Crawford family—where your expertise drives meaningful impact.
Ready to take ownership of complex property claims and help communities recover? Apply today and help us restore lives!
Reviews and provides repair estimates for moderately complex to highly complex residential and commercial property claims by conducting thorough field investigations to evaluate damages and determine the scope and loss of property.
Responsibilities
Uses knowledge of property and construction to conduct onsite inspections of property damage and photograph claim sites to depict and substantiate losses or damage in order to establish appropriate loss estimates and reserves based on all client information. Maintains expected case load and high service standards and adherence to Key Performance Indicators (KPI's).
Investigates claims by interviewing claimants and witnesses, obtaining official reports, and comparing claim information with evidence gathered. Obtains necessary information from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Works cooperatively with expert witnesses, attorneys, public adjusters and carrier's examiners as needed to conduct investigations, confirm findings, support evaluations and control claim costs.
Examines claim forms, policies, endorsements, and client instructions to determine coverage by applying the understanding of insurance policies and policy interpretation.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford. Maintains accurate, thorough field notes, journal entries, and time and expense records as needed. Prepares accurate, clear, thorough and concise reports and letters to insurance carriers on conclusions and recommendations. Ensures the accuracy of information collected and reported to guard against fraudulent claims.
Presents evidence at legal proceedings, producing reports and other documents as evidence
May assist and mentor junior adjusters with claims handling
Upholds the Crawford Code of Business Conduct at all times
Maintains professional and technical knowledge through continuing education and upholds company reputation by complying with federal and state regulations
Participates in special projects or performs duties in other areas as requested
Qualifications
College Degree strongly preferred, or an equivalent combination of education and experience.
Advanced industry designations such as CPCU, AIC or PTC.
Five (5) or more years' experience resolving moderate to highly complex personal and commercial property loss claims
Strong verbal and written communication skills.
Good attention to detail.
Strong analytical and mathematical ability.
Excellent interpersonal skills.
Strong knowledge of property claim law.
Ability to analyze, interpret and capture pertinent information in reports.
Ability to prioritize tasks and discern the essential from the non-essential.
Research and investigative abilities; negotiating, conflict resolution and persuasion abilities.
Solid time management skills and organizational ability.
Ability to deal effectively with challenging situations and people.
Must be a licensed adjuster as required by state and local laws;
Must have a valid driver's license with a clean driving record for company vehicle use;
Job may require travel overnight via commercial transportation or driving motor vehicles to any office locations where the Company does business, or other locations to conduct/attend training, conferences, meetings, and/or seminars
May be required to work additional hours, overtime hours, or non-standard hours, including varying work shifts, nights, weekends and holidays, based on workload and as the operation dictates
Strong PC/laptop skills to include a claims or appraisal system such as Xactimate and/or Simbility.
Company vehicle, cell phone, and laptop will be provided to qualified applicants that meet Crawford & Company's Background Check, Motor Vehicle Record, and Drug Screen requirements.
Must complete requirements as outlined in Crawford's career path and continuing education plan for position.
A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
Travel may be required during/outside of normal business hours when necessary.
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
Competitive base pay
Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
Medical, Dental and Vision Plans
Prescription Drugs
HSA, HRA, and FSA Accounts
Paid Holidays, Vacation and Sick Leave
401(k) Retirement Plan
Tuition Assistance
Paid Parental Leave
Supplemental Health Benefits
Other Benefits currently available at no cost include:
Enhanced Mental Health Support
Virtual Physical Therapy
Caregiving Services
Life Assistance Program
Training programs that promote continuous learning and career progression while enhancing job performance.
Sustainability programs that give back to the communities in which we live and work.
A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Worksite address
boise, ID, 83708, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.