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Job description
Description
Amazon is seeking a highly motivated and experienced SA to join the Alexa team, focused on building innovative enterprise partnerships across hospitality, senior living, and healthcare. This is a unique opportunity to shape the future of GenAI integrations at scale in some of the most dynamic and fast-growing market segments. Powered by GenAI, Alexa+ is a new personal AI assistant that gets things done—smarter, more conversational, and more capable, available across a family of devices including screened, non-screened, mobile, FireTV, and Alexa.com. Rebuilt from the ground up, this new version of Alexa uses a state-of-the-art architecture that automatically connects a variety of LLMs, agentic capabilities, services, and devices at scale.
In your role as voice of the developer, and representing Amazon as a senior technical leader, you’ll manage relationships with customer senior leadership, providing technical consultation to key development partners, and lead complex projects with cross-team impact. Responsibilities include proactively identifying future trends and product gaps, developing reusable architectural frameworks to accelerate adoption, and establishing best practices that empower the broader SA community. This position requires operating with a strong product mindset, and leveraging that to translate complex technical concepts into business value for senior leaders while helping partners identify innovative applications for Alexa's capabilities, and make strategic trade-offs to achieve long-term goals.
The ideal candidate brings extensive technology solution design experience, proven success leading large-scale cloud architectural implementations, and a track record of driving technical strategy with executive stakeholders. You combine deep technical expertise with strong leadership abilities, enabling you to drive cross-team change, and mentor other architects while building lasting partnerships at the highest levels.
Key job responsibilities
Design and establish large-scale solution design and architectural frameworks that drive consistent implementation across multiple partner portfolios
Create reference patterns and LLM optimization standards that simplify complex problems and become adopted both internally and externally
Make high judgment technical decisions independently in ambiguous situations, determining appropriate solution strategies with significant business impact
Partner & Business Impact
Drive C-level technical engagement with strategic partners, establishing technology roadmaps that drive Amazon and partner flywheels
Establish scalable processes and frameworks that accelerate adoption across categories, not just individual partners
Influence Alexa+'s customer and developer experience through synthesis of market trends, competitive intelligence, and strategic partner feedback
Strategic Leadership & Development
Collaborate with product leadership during early formation stages of new capabilities, directly influencing product requirements and go-to-market strategies
Accelerate SA community development by mentoring junior architects, performing technical promotion assessments, and establishing team best practices
Represent Amazon as a recognized thought leader at major industry events, establishing technical credibility that opens new strategic partnership opportunities
A day in the life
We’re looking for a highly talented and motivated Sr SA to join our Alexa+ team to help bring our partner experiences to life with Generative AI. You’ll engage in deep, technical discussions to design solutions, solve problems, and coordinate Alexa+ feature implementations to raise the bar on the customer experience. You’ll be acting as voice of the developer with our domain, product and engineering teams to influence roadmaps using strong product insights, data-driven analysis, and a working backwards mindset.
About The Team
Our mission is to source and onboard, delightful, useful, and engaging experiences to Alexa+ that helps customers and enterprises get things done. We are a diverse group of technologists who bridge the gap between business development (BD), internal product and engineering teams, and customers.
Basic Qualifications
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Bachelor's degree in computer science, engineering, mathematics or equivalent
Working knowledge of LLMs and their application in GenAI applications
Preferred Qualifications
5+ years of IT development or implementation/consulting in the software or Internet industries experience
Experience working with end user or developer communities
Experience architecting/operating solutions built on AWS
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave
USA, CA, San Franscisco - 176,600.00 - 239,000.00 USD annually
USA, CA, Sunnyvale - 176,600.00 - 239,000.00 USD annually
USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
Company - Amazon.com Services LLC
Job ID: A
#J-18808-Ljbffr
Worksite address
sunnyvale, CA, 94087, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.