About this opportunity
Confidential lists this Sr. Systems Engineer opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Our client serves as a technology support advisor to medium-sized businesses across the New York area and is seeking an experienced Sr. Systems Engineer to join their Technical Services team. This is a confidential search; the client's identity will be shared with qualified candidates as the process moves forward.
This is a hands-on technical leadership role for someone who thrives in a fast-paced environments, enjoys solving complex infrastructure challenges, and is ready to take on responsibility for guiding the work of Help Desk and On-Site Engineers.
What You'll Do
Technical Leadership & Oversight
Serve as a senior escalation point for Help Desk and On-Site Engineers, providing guidance and mentorship on complex technical issues
Review and help ensure the quality and consistency of work performed by on-site and help desk staff
Mentor and provide hands-on training to junior and peer engineers on relevant technologies and best practices
Act as a technical advocate for the support team, both internally and with clients
Infrastructure & Systems Management
Lead hardware and service deployment projects, including servers, SANs, switches, routers, firewalls, and wireless devices
Administer and maintain Microsoft environments, including Windows Server, Exchange Server, and Office 365
Administer and maintain virtualization environments (VMware vSphere or Microsoft Hyper‑V)
Design, install, and support site‑to‑site and remote access VPN solutions
Perform Microsoft Server migrations (Active Directory, File Servers, SQL Server, Exchange)
Troubleshoot and resolve server, network, hardware, and software issues across client environments
Client & Project Delivery
Provide consultative services to clients to determine hardware, software, and infrastructure specifications
Design computer systems and solutions based on client requirements, and analyze existing environments to identify areas for improvement
Follow project scopes to deliver technical solutions for growing client environments, completing tasks within scoped budgets
Document client environments, systems, and resolutions thoroughly for ongoing support
Properly log, prioritize, assign, track, and resolve incidents and requests within SLA
Recommend new products and services based on clients' current and future needs
What We're Looking For
Required
4-year degree or equivalent industry experience
5+ years of IT industry experience, including prior experience in a support role interfacing with end users
Experience in the Managed Services Provider (MSP) industry highly desired
3+ years of hands‑on experience with VMware vSphere (4.x–6.x) virtual machine management
3+ years of hands‑on experience with server OS, application, and data backup/recovery
3+ years of hands‑on experience with security technologies (firewalls, IPS, web filtering)
Experience designing and supporting site‑to‑site and remote access VPN solutions
Experience with Microsoft Server migrations (Active Directory, File Servers, SQL Server, Exchange)
Working knowledge of copper category and fiber optic cabling technologies
Strong troubleshooting skills for diagnosing and resolving network connectivity issues
Excellent written and verbal communication and client‑facing skills
Strong time management skills and ability to work independently with minimal supervision
Willingness to participate in an on‑call rotation for after‑hours emergency support
Preferred
Advanced field‑related certifications (e.g., Microsoft, VMware, CompTIA, Cisco)
Experience with cloud platforms (Microsoft Azure, Office 365, AWS)
Experience with Fortinet security appliances
Location: Suffolk County, NY (exact work sites shared upon interview, given the confidential nature of this search)
Some local travel may be required
This role operates primarily in a professional office/client‑site environment
Competitive Benefits Package with Medical, Dental, Life and 401(K)
#J-18808-Ljbffr
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.