About this opportunity
MAXIMUS lists this Sr. Technical Analyst opportunity in madison, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Please note that this position is contingent upon bid award
nMaximus is seeking a qualified Sr. Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to either a quality assurance engagement or a project management engagement depending on project needs. This senior-level role requires the ability to work independently, contribute technical analysis across the system development lifecycle, develop and review high-value technical and project deliverables, identify and address risks and issues proactively, and provide informed recommendations that support client decision-making and project success. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means each individual may have secondary reporting relationships to one or more Project Managers, depending on the projects to which they are assigned.
nEssential Duties and Responsibilities:
nnnComplete cost allocation plans for assigned clients.
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nnObtain contract renewals for multiple clients.
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nnManage relationships with multiple clients as well as project staff responsible for projects.
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nnSupport leadership in ensuring that the project is delivered to specifications, on time and within budget.
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nnTrack the status and due dates of projects.
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nnCollaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
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nnFacilitate regular meetings and reviews.
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nnAdhere to contract requirements and comply with all corporate policies and procedures.
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nnEvaluate employee performance and recommend employees' needs and development opportunities to leadership.
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n nAdditional Duties and Responsibilities:
nnnPerform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
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nnLead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
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nnDevelop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
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nnReview project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
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nnPlan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
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nnAttend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
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nnAnalyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
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nnResearch alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
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nnReview work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
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nnParticipate in client meetings and offer observations, analysis, and insight on technical and business topics.
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nnIdentify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
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nnSupport and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
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nnTrack action items, follow-ups, and decisions, and help ensure timely completion of assigned responsibilities and deliverables.
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nnWork collaboratively with project staff, client representatives, and cross-functional teams to advance engagement goals and deliver quality outcomes.
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nnProvide technical and subject matter support related to Child Support business processes, systems, interfaces, testing activities, project delivery practices, and modernization approaches.
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nnOn projects with a quality assurance focus, plan and perform quality review activities such as evaluating selected technical work products, testing artifacts, and project documentation for adherence to agreed standards, documenting observations, analyzing trends, and escalating unresolved concerns as appropriate.
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nnOn projects with a project management focus, support project governance, status monitoring, dependency management, deliverable coordination, technical workstream tracking, and executive-ready reporting.
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nnSupport the team in completing assigned responsibilities as outlined in the project schedule.
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nnAdhere to contract requirements and comply with all corporate policies and procedures.
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nnComplete project work in compliance with Maximus standards and procedures.
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nnSupport all other tasks assigned by the Senior Manager or Project Manager.
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nnPerform other duties as assigned.
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n nMinimum Requirements
n'- Bachelor's degree in related field.
nnn7-10 years of relevant professional experience required.
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nnAbility to communicate well with multiple clients and consultants.
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nnKnowledge of state and local governments.
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n nAdditional Requirements:
nnnMust be available to work during standard client business hours. Projects may involve clients from any US time zone, so work outside of the individual’s local business hours may be required.
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nnBachelor’s degree from an accredited college or university, or equivalent relevant work experience.
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nnFive (5) or more years of experience supporting technical analysis, systems implementation, quality assurance, project management support, or related activities on Child Support technology implementation or modernization projects.
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nnFive (5) or more years of experience working in the Child Support Program or on Child Support system modernization initiatives.
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nnStrong understanding of Child Support Program objectives, business processes, federal requirements, and system modernization considerations.
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nnExperience developing, reviewing, or analyzing technical documentation, testing documentation, interface specifications, data-related artifacts, and Project Management Office (PMO) materials on a large, complex automated systems development project.
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nnExperience working directly with stakeholders to gather technical and operational information, analyze business and system processes, document findings, facilitate discussions, and develop recommendations that support project objectives and client decision-making.
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nnExperience managing requirements across the full lifecycle, including elicitation, documentation, traceability, validation, and change control on a large system modernization project.
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nnTwo (2) or more years of experience directly programming or coding in current industry-standard computer languages is preferred.
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nnFamiliarity with operating systems such as Windows, Linux/UNIX, and OS/X.
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nnFamiliarity with databases and database tools such as DB2, Oracle, Microsoft SQL Server, and TOAD.
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nnFamiliarity with low-code platforms such as Salesforce and Dynamics 365 is preferred.
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nnStrong command of cloud computing concepts and modern system architecture considerations.
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nnStrong command of agile, waterfall, and hybrid delivery practices.
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nnAbility to explain and communicate technical subjects to non-technical audiences.
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nnStrong analytical, problem-solving, and critical-thinking skills, with the ability to identify issues, assess impacts, evaluate alternatives, and recommend practical solutions.
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nnExperience in software and application testing, including designing or reviewing test scenarios, validating results, and supporting defect identification and resolution processes, is preferred.
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nnExperience implementing or reviewing test scripts to assess functionality, reliability, performance, and quality of a complex automated system is preferred.
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nnExperience identifying and prioritizing defect resolution and adhering to defect management processes is preferred.
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nnAbility to communicate clearly and professionally both in writing and verbally.
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nnAbility to read and interpret technical documents such as procedures, standards, regulations, technical reports, and solution artifacts.
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nnExperience with process improvement, issue identification, risk assessment, and project support activities is preferred.
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nnOn projects with a quality assurance focus, experience reviewing selected technical work products and project artifacts for completeness, consistency, traceability, and adherence to established standards is preferred.
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nnOn projects with a project management focus, experience supporting governance processes, project controls, status reporting, deliverable coordination, and technical workstream oversight is preferred.
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nnExperience supporting or overseeing the full data conversion lifecycle is preferred.
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nnExperience with extract, transform, and load (ETL) processes, including data integration, validation, and migration activities is preferred.
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nnExperience analyzing complex data and producing reports, summaries, presentations, or other client-ready materials.
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nnAbility to take initiative, manage multiple assignments, and work independently with limited direction.
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nnProficiency in Microsoft programs such as SharePoint, Access, Word, Excel, PowerPoint, Smartsheet, and Project.
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nnFamiliarity with AI tools and capabilities is preferred.
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nnMust have the flexibility for travel and a hybrid work schedule with remote and onsite work.
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n nMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
nMinimum Salary
n$120,000
nMaximum Salary
n$140,000
Worksite address
madison, WI, 53774, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.