About this opportunity
Futurerecruit.net lists this Sr. Technical Product Manager, Aviation Safety Management SaaS- Cary, NC opportunity in cary, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sr. Technical Product Manager, Aviation Safety Management SaaS- Full-Time
Location : Cary, NC, 27513
What you will be doing :
Take complete day-to-day ownership of the Baldwin SMS software.
Work with in-house safety experts, engineers & customers to learn the industry and become an expert on the Baldwin SMS software.
Transform high-level business requirements into actionable development tasks in JIRA.
Collaborate with engineers on the implementation, answer questions, make product decisions, remove impediments, propose solutions.
Become the go-to resource for all customer support, product and engineering questions related to the Baldwin SMS.
Assist customer support with troubleshooting product issues, as necessary.
Perform pre-release testing and troubleshoot reported issues as they arise.
Assist with drafting product documentation and knowledge base articles.
Maintain product-related communication with customers and third-party vendors.
Experience you will need :
Experience being the primary product manager of a complex SaaS, B2B or enterprise product, preferably in a small-to-medium company environment.
Results oriented & ready to take on the responsibility of making quick decisions and reducing the 'idea to code-in-production' cycle.
Structured logical thinking : able to simplify complex concepts, devise workable solutions and communicate clearly both internally and externally.
Experience working with API documentation, JSON file structure, SQL queries, and API testing using Postman or a similar tool.
Ability to multitask and work in an unstructured small team environment.
Ownership mentality; ability to make decisions under pressure; have analytical and troubleshooting skills, and an attentiveness to details.
This is a hybrid position, requiring 2-3 days a week in the Cary, North Carolina office.
Top Reasons to work with our client :
Competitive salary commensurate with experience!
Medical, dental and vision insurance for you and your family!
Paid parental leave for eligible new parents!
401k plan with a company match!
20 days PTO!
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Worksite address
cary, NC, 27518, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.