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Century Bank

Sr Teller (Lynnfells)

saugus, MA

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Job description

Job Title

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Job Description

Starting Rate: $21.00

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Act in a supervisory capacity behind the teller line as necessary.

Following established policies and procedures, personally performs routine teller duties:

Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts

Cash checks for customers and non-customers

Process and properly record the sale of monetary instruments (i.e. official bank checks)

Process foreign currency purchases and sales

Redeem savings bonds

Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments

Process various types of loan payments and credit card cash advances

Assist with providing customers with access to safe deposit area

Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up

Acts in a supervisory capacity as necessary, using increased authority levels, above those of an entry-level teller, to review and approve certain transactions, particularly in the absence of the Teller Manager. May be expected to assume some other Teller Manager-level responsibilities, when necessary, such as functioning as the ATM custodian.

Other duties as required

Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.

Qualifications

Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.

Individual should be a self-starter and be technically literate.

The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations

High school diploma or equivalent required.

2+ years of teller experience preferred

Some supervisory experience preferred

Working Conditions

Must be able to remain in a stationary position for long durations of time without a break.

Incumbent must be able to transport items weighing 15 pounds or more.

Worksite address

saugus, MA, 01906, US

Who can apply

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