About this opportunity
KIOXIA America, Inc. lists this Staff Customer Qualification Engineer - 2275 opportunity in folsom, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Description
No Relocation Assistance Provided.
KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today's breakthrough BiCS FLASH 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.
Job Description
As a Staff Customer Qualification Engineer, your primary role is to provide support for customer qualifications on our datacenter SSD products. During the product qualification phase, you will provide support on test plan development and execution, failure analysis, and status reporting. This includes ensuring all hardware and software components of the qualification are in place and ready for execution, reporting on execution and issue status, and participating in update meetings.
Responsibilities:
Manage complex qualification infrastructure from multiple customers
Plan and drive execution of customer qualifications according to schedule
Work with the Product Support lead to ensure alignment of tasks
Perform failure triage on any issues found during qualifications
Manage issues in defect tracking systems
Drive issues to resolution in a timely manner
Write test status reports on a regular basis
Qualifications
BS degree in computer engineering or equivalent field with 7+ years hands-on technical experience with SSDs or related storage devices
Advanced understanding of computer system architecture fundamentals
Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation
Experience triaging issues in Windows and/or Linux server operating systems
Experience developing Python/PowerShell/Bash scripts for cross-team usage
Familiar with data manipulation/analysis (spreadsheets or more advanced tools)
Good technical communication skills providing both detail and clarity in complex scenarios
Preferred:
Experience with PCIe/NVMe protocols, including analyzer and power measurement tools
Experience with SSD performance measurement tools and methodologies
Experience with OCP Datacenter NVMe SSD specifications and SSD test system usage
Experience engaging with stakeholders of a product development organization
Additional Information
Req#2275; #LI-JV1
The expected salary for this position is $115,470.00 - $192,440.00.
At KIOXIA, we value the following:
Investment in youOffering opportunities for career growth and personal development training
Open-minded managementEmpowering employees by listening and responding to ideas, issues, and approaches
Flexible work-life balanceOffering a generous PTO allotment, holiday shutdown, and flexible work options
Variety of cultures, perspectives, backgrounds and experiences of all our team membersThrough our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all
Benefits for our team membersExcellent medical and non-medical benefits, 401(k) matching, pet insurance
KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Worksite address
folsom, CA, 95630, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.