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CareFirst BlueCross BlueShield

Stars & Member Experience Manager — Medicare 4-Star Strategy

baltimore, MD

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About this opportunity

CareFirst BlueCross BlueShield lists this Stars & Member Experience Manager — Medicare 4-Star Strategy opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

CareFirst BlueCross BlueShield seeks a Manager, Stars (Member Experience) to lead a team responsible for designing, launching, and executing programs that enhance member experience and retention to achieve 4 Star Ratings in Medicare Advantage plans. The role emphasizes cross-functional leadership, data-driven strategy, and collaboration with CMS and other partners.

The position requires a Bachelor's degree or equivalent experience with 5+ years in a healthcare payer environment, including

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Worksite address

baltimore, MD, 21276, US

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