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Estancia La Jolla Hotel & Spa

Stewarding Supervisor

la jolla, CA

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About this opportunity

Estancia La Jolla Hotel & Spa lists this Stewarding Supervisor opportunity in la jolla, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Stewarding Supervisor

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

The Stewarding Supervisor is responsible for assisting the Stewarding Manager in overseeing and directing the stewarding operation in all outlets and maintaining sanitation and cleanliness of all kitchens, bars, and service areas. The Stewarding Supervisor will:

Assign and monitor completion of daily cleaning checklists

Monitor collection of trash for Food and Beverage

Ensure all chemicals, trash bags, detergents, towels, and other equipment are delivered to proper areas

Organize equipment and supplies for orderly and efficient operations

Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws

Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate

Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals, and supplies and trains all stewards on processes related to SOPs

Prepares schedules based on a 10-day forecast; assesses working pace of team members and reallocates team member resources determined by business need

Maintains dish machine equipment in accordance with manufacturer standards

Walks the service floor; moves between steward service stations to ensure line staff is in assigned areas and to ensure each area is sufficiently staffed

Enforces health code standards and serves as a point of contact for administrative or government agencies to conduct inspections

Oversees and manages staff for monthly deep-clean of scheduled areas

Serves as point of contact for outside vendor relations

Prepares and disseminates shift report

Safety is an essential function of this job

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as the Stewarding Supervisor requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

Be part of our award-winning team named TOP Workplace in San Diego and TOP Workplace USA by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complimentary Parking, and Meals.

One or more years of related experience required. Prior lead or supervisory experience in a similar role desired. Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service. Knowledge and practical experience with basic cooking skills. Good communication skills. Ability to stand for long periods of time. Ability to lift, move, pull, and push moderate amounts of weight. Highly responsible & reliable. Ability to work on AM, PM, overnight shifts, weekend, and holiday shifts as required by operational needs.

The ideal candidate will have experience within a hotel/resort environment. At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply! Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Worksite address

la jolla, CA, 92093, US

Who can apply

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