Store Director

Job description

Job Description

Job Description

Store Director’s Mission

Live Prasek’s Core Values and convey them to the Team Players and patrons.

Personal Qualities

Self-motivated; driven to take the lead and make anything happen

Willing to sacrifice self-interest and take responsibility for who you are & what you do

Genuine, friendly, and passionate

Embrace a culture of continuous improvement

Ability to treat customers, Team Players and vendors with dignity and respect

Strong analytical skills and detail oriented

Highly adaptable and able to handle stressful situations

Responsibilities

The Store Director is responsible for:

- All department operations of the retail unit.

- Customer welfare and ensuring that complete customer satisfaction is achieved.

- Monitoring the work attitude and performance of all Team Members in the retail unit.

- Oversees the financial performance of the retail unit, including weekly sales tracking, labor cost analysis, and overall revenue management

- Setting expectations and measuring criteria.

- Effectively executing management skills.

Essential Functions

As related to Customers

Provide and unforgettable experience; leaving a lasting impression.

Go the extra mile to achieve complete customer satisfaction.

Communicate with patrons on a personal basis to understand their wants, needs, and desires.

Maintain a personal and family atmosphere in the store.

Be reliable for patrons.

As related to Team Players

Teach “The Prasek Difference” by example.

Make or effectively recommend Team Player related decisions, hire, promote, transfer, discipline, suspend, discharge, reward or otherwise engage in resolving Team Player related matters.

Delegate work to the appropriate Team Player based on the individual’s ability to accomplish the task.

Communicate all expectations, coach Team Players, monitor progress, and provide feedback to drive them toward achieving desired results.

Nurture teamwork among Team Players ensuring a focus towards common goals.

While working closely with Department Managers, the Store Director is accountable for department labor and production schedules.

Lead the management team to ensure coordination and alignment of the total store objectives and plans.

Report all serious (as predetermined or perceived) Team Player issues to proper upper management.

As related to merchandising optimization and financial success

Implement merchandising strategies considering customer needs and buying trends that optimize financial performance all the while aligning with the corporate merchandising strategy.

Monitor the cost of all the products used in production or sold in retail.

Ensure appropriate inventory levels and monitor the sale of each product in each department to optimize the product mix.

Research new products and product development.

Monitor and control shrink to meet or exceed the corporate standard.

Track and monitor competition to ensure appropriate pricing and customer value.

Personally communicate with sales representatives and vendors to ensure that all rebates and discounts offered are being utilized.

Accountable for an effective in store demonstration programs to promote product sales.

Ensures that all Federal, State and Company regulations and standards for product freshness, food safety, refrigeration and sanitation are met.

Ensure store conditions are in presentable & neat order on a regular basis

Education, Knowledge and Experience

Bachelor’s degree preferred, or several years of successful management experience

Extensive operational experience

Proficient in Microsoft Excel and Word with the ability and willingness to learn other applicable technology-based applications.

Knowledge of effective merchandising and marketing strategies regarding product presentation, cross- merchandising, display locations, product/profit mix, etc.

Knowledge of effective marketing strategies regarding customer trends, market trends, demographics, and marketing concepts such as markdowns, seasonal offerings, etc.

Knowledge of government regulations

Physical and Other Requirements

Must be able to lift and carry 60 pounds

Must be able to stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side for an extended period of time

As dictated by business and need, must be able to work extended hour

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.