About this opportunity
WSS lists this Store Manager - 123 opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location 5120 Indian School Rd,Phoenix, AZ, 85031,United States
Base Pay $23.65 - $26.15 / Hour
Job Category Retail, Management
Employee Type FTSMGR-AZ
Required Degree High school
Manage Others Yes
Contact informationPhone
DescriptionOVER V I EW
The Store Manager is responsible for driving his or her team to achieve sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing Team Members to the next level. The Store Manager is responsible for ensuring the Company's Core Values and Mission Statement are demonstrated by his or her team. The Store Manager must always follow standard operating policies and procedures and ensures all Team Members are meeting company expectations.
RES P ONS I B L I T I E S
Driving Results
Responsible for motivating all Team Members to meet assigned sales and productivity goals
Responsible for increasing comparable sales and meeting sales plan goals
Demonstrate an in-depth knowledge of the merchandise; ensure Team Members are fluent in all aspects of product knowledge
Collaborate with management team to develop in-store opportunities to increase sales
Analyze reports and data to determine the needs of the business and collaborate with the District Manager to set business strategies
Coach and demonstrate WSS business objectives (Customer Service Focus by, Greeting the Customer, Knowing the Business, Proper Pricing, Having Product Availability, Asset Protection, Ensuring Safety and Maintaining the Exterior of the Store, Cashwrap, and Back Office)
Ensure store is properly merchandised by communicating inventory needs to the Allocation Team
Oversee and lead the team to ensure they are greeting every customer, creating connections, and build loyalty
Effectively handle customer issues; continuously improve overall customer satisfaction
Operational Excellence
Responsible for all inventory; meeting shrink targets and inventory accuracy
Ensure cash handling procedures are properly followed including cash drops, bank deposits and bank runs
Maintain Team Members schedules to ensure adequate floor coverage and manage payroll budget
Educate team on and enforce all appropriate personnel policies, labor laws and security and safety procedures
Maximize expenses and maintain budgets
Developing World Class Teams
Responsible for recruiting, interviewing, and hiring Team Members that best fit the needs of the store and business
Responsible for providing and/or coordinating Team Member training, coaching, and counseling and holding team accountable for their performance
Provide effective, open, and consistent communication on goals during team rallies while recognizing positive employee performance through the #YouAreWSS Recognition Program
Foster an environment of teamwork
PHYSICAL DEMANDS
Bend and twist at the waist, stoop, crouch, crawl, climb, balance, kneel or squat while maneuvering boxes into place as needed
Stand or walk at least 8 (eight) hours in each day
Lift up to 50 lbs. from ground level to above shoulders repeatedly over the course of the shift
Climb a step stool or ladder
Communicate effectively in person and on the phone
POSITION TYPE AND EXPECTED HOURS OF WORK
Effective business communication skills to connect effectively with customers and co-workers
Models team values which support our core values and company culture
Excellent leadership, organizational and time management skills
Possess a self-starter attitude
Exhibit proficiency in computer programs used by WSS including but not limited to: Microsoft Office, Point of Sale systems, and Time Keeping systems
Ability to understand financial reports
Ability to analyze problems and provide practical solutions
Proven track record of delivering extreme customer service
Ability to recognize strategic opportunities and carry out behaviors that lead to increased KPI’s
Ability to coach, challenge and develop team to grow professionally and achieve a common goal
Ability to understand the reasoning behind business policies, practices, and procedures
Ability to utilize critical thinking in complex situations while maintaining composure
Available approximately 45 hours per week; able to work flexible hours necessary to manage and support the store effectively, including weekends, inventory nights and holidays as needed
Available to relocate within a 25-mile radius based upon the needs of the business
REQUIRED EDUCATION/ EXPERIENCE
High school diploma: some college preferred
Internal Candidates: Must successfully complete the Manager-In-Training Program
ABOUT WSS:
WSS is the premier footwear retailer in the U.S. doing business in neighborhood-based stores. Consumers trust WSS for the best brands, greatest values, and largest selection of athletic, dress, fashion, and casual footwear for the entire family. Our large store format enables us to showcase thousands of styles from top brands like Nike, Jordan, Vans, Converse, Adidas, Puma, Skechers, etc. In addition, WSS carries high quality private brands augmenting the breadth of selection to deliver amazing value to our customers.
Founded in Southern California in 1984 by entrepreneur Eric Alon, all WSS stores feature a unique retail format that displays every style and size. This allows customers to browse on their terms, in a hassle-free environment, engaging the friendly and knowledgeable sales staff when they choose. The success of this business model has allowed WSS to continue its rapid expansion into new markets. WSS currently operates stores throughout California, Nevada, Arizona, Texas and Florida. In October 2021 WSS was acquired by Foot Locker, Inc. WSS is now proudly one of Foot Locker’s banners under the WSS name.
WSS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Requirements
Required Experience:
High school diploma with 3+ years of retail management experience preferred.
Must have strong communication, leadership, and organizational skills.
Proficient in Microsoft Office, Point of Sale, and Time Keeping systems, with the ability to understand financial reports and analyze problems.
Proven track record in customer service and team development is essential.
Must be self-starters, capable of identifying strategic opportunities to increase KPIs and coach their team effectively.
Flexibility in working hours, including weekends and holidays & occasional overnights .
Ability to work within a 25-mile radius.
Summary
About WSS
WSS is the premier footwear retailer in the U.S. doing business in neighborhood-based stores. Consumers trust WSS for the best brands, greatest values, and largest selection of athletic, dress, fashion, and casual footwear for the entire family. Our large store format enables us to showcase thousands of styles from top brands like Nike, Jordan, Vans, Converse, Adidas, Puma, Skechers, etc. In addition, WSS carries high quality private brands augmenting the breadth of selection to deliver amazing value to our customers.
Founded in Southern California in 1984 by entrepreneur Eric Alon, all WSS stores feature a unique retail format that displays every style and size. This allows customers to browse on their terms, in a hassle-free environment, engaging the friendly and knowledgeable sales staff when they choose. The success of this business model has allowed WSS to continue its rapid expansion into new markets. WSS currently operates stores throughout California, Nevada, Arizona, Texas and Florida. In October 2021 WSS was acquired by Foot Locker, Inc. WSS is now proudly one of Foot Locker’s banners under the WSS name.
WSS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.