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gorjana

Store Manager (Americana at Brand)

glendale, CA

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Job description

As the Store Manager, you are responsible for the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand.

Your Day to Day May Include:

Responsible for overall store performance and KPI’s

Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole

Experienced in creating effective action plans to maintain or improve performance

Knowledgeable in how to build new and repeat business through customer clienteling

Training + Development

Proven track record in recruiting, onboarding, and developing both internal and external talent

Effective in your communication style, and your messaging energizes and encourages others to want to work together

Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust

Capable of clearly communicating new initiatives and goals in a timely and effective manner

Customer Service

Passionate about providing the best customer experience to purchasing and non-purchasing customers

Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation

Capable of leading and coaching through return policies, while also prioritizing the overall customer experience

Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented

Capable of leading execution of brand visual standards and updates

Operations:

Capable of executing daily store operations in a timely and efficient manner

Experienced in scheduling team members to the needs of the business and budget

Experienced in managing store inventory with a high level of detail and organization per SOPs

Willing and capable of leading opening / closing duties

You could be great for this role if:

You are adaptable and easily manage change

You are organized and have excellent time management skills

You have an eye for spotting and recruiting talent

You are motivated and results driven

You are coachable and receive feedback

You are passionate about the gorjana brand

At least one year experience in a retail leadership position

Must be over the age of 18

Ability to lift or move at least 50 lbs

Ability to bend, squat, twist and reach

Ability to stand and/or walk for at least 6 hours per shift

Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts

Ability to work full time hours, with open availability

Compensation:

Salary range $75,000- $85,000 (range may vary based on experience)

Commission and bonus opportunities

Employer Sponsored Medical, Vision, Dental and Life Insurance Benefits for employee + family

Generous employee discount and product perks program

Maternity & Disability Benefits

401K and matching program* (waiting period applies)

Paid Vacation and sick time

Opportunities to grow with the brand and develop your skills

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

As set forth in gorjana's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)

Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS

Blind or low vision

Cancer (past or present)

Cardiovascular or heart disease

Celiac disease

Cerebral palsy

Deaf or serious difficulty hearing

Diabetes

Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders

Epilepsy or other seizure disorder

Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome

Intellectual or developmental disability

Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD

Missing limbs or partially missing limbs

Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports

Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)

Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities

Partial or complete paralysis (any cause)

Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema

Short stature (dwarfism)

Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

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Worksite address

glendale, CA, 91222, US

Who can apply

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