About this opportunity
REEDS Jewelers, Inc. lists this Store Manager at Pandora Boutique, Patrick Henry Mall opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities atREEDS.jobs.
About Pandora
Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.
Patrick Henry Mall serves as the primary shopping destination for Newport News and the greater Peninsula region, with consistent traffic from locals, military families, and visitors. Newport News offers a blend of waterfront living, historic charm, and access to major employers in defense, shipbuilding, and healthcare. Retail professionals here benefit from a strong customer base and a diverse, growing community.
Store Manager
We’re searching for a strategic and service-drivenStore Managerto lead a high-performing team within our REEDS + Pandora boutique. As the Store Manager, you’ll set the tone for excellence—driving sales, developing talent, and delivering a client experience that aligns with REEDS’ luxury values. You’ll be responsible for both the business results and the culture of your store, fostering an environment rooted in passion, integrity, and growth.
What You’ll Do
Sales & Business Leadership
Own store performance, exceeding sales goals and KPIs
Leverage sales analytics to drive strategy and opportunity
Lead by example as a selling manager and brand ambassador
Oversee visual presentation, product mix, and promotional execution
Client Experience
Deliver a seamless, personalized luxury experience to every customer
Inspire the team to build long-term client relationships through effective clienteling
Lead from the floor during peak moments and events
Actively seek and respond to client feedback
Team Development
Recruit, train, and retain top-tier talent
Coach with consistency and clarity to support team growth and development
Create a culture of accountability, performance, and celebration
Facilitate continuous learning and ensure completion of training programs
Operations & Store Standards
Ensure flawless execution of daily operations
Monitor inventory, security, and loss prevention
Oversee compliance, safety, and store policy adherence
Maintain back-of-house organization and optimize operational efficiency
Our Values
We lead through REEDS’ core principles:
Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others
Required Qualifications
3+ years of leadership experience in luxury, specialty, or jewelry retail
Proven track record of meeting/exceeding sales goals
Strong leadership presence and talent development capabilities
Proficient in POS systems, Microsoft Office, and digital commerce tools
Availability to work a flexible schedule, including nights, weekends, and holidays
High School Diploma or Equivalent
Legal authorization to work in the U.S.
Preferred Qualifications
GIA coursework or certification
Deep passion for fine jewelry, timepieces, and Pandora
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.