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Job description
Description
Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is looking for you. We’re seeking a Team Leader to oversee the daily store operations. This is a hands-on leadership role where you’ll be responsible for people, performance, and profitability—while creating a welcoming, high-energy environment for both customers and team members.
What You’ll Do:
Leading Your Team
Recruit, hire, train, and develop store associates and assistant team leadership
Create schedules and ensure proper staffing levels
Coach, mentor, and hold team members accountable
Foster a positive, respectful, and high-performing work culture
Delivering Outstanding Customer Experience
Ensure every customer receives fast, friendly, and high-quality service
Maintain store cleanliness, product availability, and brand standards
Resolve customer concerns quickly and professionally
Driving Store Performance
Meet or exceed sales, profitability, and expense goals
Manage inventory, food costs, and ordering
Oversee cash handling, deposits, and financial reporting
Identify opportunities to improve efficiency and grow sales
Managing Daily Operations
Ensure compliance with all company policies and regulations
Maintain food safety and sanitation standards
Oversee merchandising, promotions, and in-store execution
Keep the store safe, secure, and well-maintained
* Benefits *
Bonus Eligible
Medical Insurance with Employer Contribution
Voluntary Dental Insurance
Life Insurance- Company Paid
401K & Paid Time Off
Leadership Paid Training Program
Career growth opportunities!
Company Discounts
Significant Fuel Discounts!
Scholarship Opportunity and Tuition Reimbursement
Employee Assistance Program- Company Paid
Requirements
Minimum Qualifications
21 years of age
High School Diploma or equivalent
At least 2 years of fast food/retail management experience
Valid Driver’s license
Reliable transportation for position requirements (e.g., meetings, banking)
Serve Safe certification, preferred
Ability to utilize basic business math and accounting skills, computer skills and strong analytical and decision-making skills
Possess strong supervisory and organizational skills
Must be able to work all shifts - weekends and holidays based on business needs; this position requires a minimum of 46 hours per week
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job outline and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in personnel, workload or technical development).
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.