About this opportunity
Brakemasters lists this Store Manager Brake Masters Auto Repair Shops opportunity in albuquerque, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position reports directly to Area Manager
Primary Responsibility
Build store sales and profits in accordance with performance goals set by upper management
Personally follow and promote adherence to company policies and procedures among all store employees
Control labor costs
Ensure quality and efficiency of all work performed by personnel
Coach store employees to achieve better performance and attitude for the betterment of themselves and the company
Terminate employees who do not follow the mission and values of the company and/or its policies and procedures
Create positive working environment for all employees in accordance with company policies and procedures
Customer Service
Provide quality services to customers in accordance with the company’s mission and values
Create positive experiences for customers both on the phone and in the store
Follow up with customers to ensure their satisfaction
Provide reasonable solutions to customers who are not satisfied with experience
Store Asset
Ensure that appearance of store adheres to company standards. This includes both the exterior and interior of the store
Ensure a safe and secure environment for all employees and customers
Promote services and special offers as directed by upper management
Understand and manage key metrics to promote the success of the store:
Revenue, Labor costs, Inventory, Comebacks, Outside vendor purchasing (parts costs), Gross profit
Skills Desired
Desire to help other people
Customer service sensitivity and attitude
Ability to coach and manage people
Ability to multi-task
Ability to understand and control store expenses
Ability to run an efficient and safe operation
Ability to communicate with customers in a trustworthy, friendly and advisory manner
Compensation & Benefits
Schedule: 5-Day Work Week (Enjoy your life outside the shop).
Insurance: Health, Dental, and Vision available (Eligible 1st of the month after 60 days).
Retirement: 401(k) with Company Match (Subject to plan terms).
Time Off: Paid vacation, sick leave, and holidays.
Why Join Brake Masters?
Competitive Compensation: Top-tier pay that reflects your mastery and experience, plus performance incentives.
State-of-the-Art Equipment: Access to the latest diagnostic tools and shop equipment.
Career Growth: Ongoing training opportunities to keep your certifications current and your skills sharp.
Great Culture: A collaborative, team-oriented shop environment where your voice and expertise matter.
Ready to shift your career into high gear? Apply today by uploading your resume, a brief overview of your experience, and a copy of your current certifications. Join Brake Masters and help us keep our community safely on the road!
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Worksite address
albuquerque, NM, 87101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.