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Job description
As the Store Manager, you are responsible for the store’s overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are motivated, adaptable to change, coachable, values oriented, strong talent developers, and passionate about our brand. This role is located in our upcoming new location at Bridgewater Commons, opening Fall 2026 .
Day to Day Responsibilities
Responsible for overall store performance and KPIs
Serve as brand ambassador by showing passion for the brand, educating customers about our history, and being knowledgeable about our product and the industry as a whole
Experience in creating effective action plans to maintain or improve performance
Knowledgeable in building new and repeat business through customer clienteling
Training and development
Proven track record in recruiting, onboarding, and developing internal and external talent
Effective communication style that energizes and encourages others to collaborate
Lead through collaboration, encouraging the team to share ideas, fostering accountability and trust
Clearly communicate new initiatives and goals in a timely and effective manner
Customer service: passionate about providing the best customer experience to purchasing and non‑purchasing customers
Lead by example, setting tone in how the team shows up each day and personal presentation
Lead and coach through return policies while prioritizing overall customer experience
Respond quickly to customer complaints and concerns professionally, with a resolution orientation
Execute brand visual standards and updates
Operations: execute daily store operations efficiently
Schedule team members to meet business and budget needs
Manage store inventory with high detail and organization per SOPs
Lead opening and closing duties
Qualifications
Adaptability and ability to manage change
Excellent organization and time‑management skills
Eye for spotting and recruiting talent
Motivated and results‑driven
Coachable and receptive to feedback
Passionate about the gorjana brand
At least one year experience in a retail leadership position
Over 18 years of age
Ability to lift/move at least 50 lbs
Ability to bend, squat, twist & reach
Ability to stand/walk for at least 6 hours per shift
Flexible schedule, including nights, weekends, holidays
Full‑time availability with open availability
Compensation
Salary range $75,000 – $85,000 (may vary based on experience)
Commission and bonus opportunities
Employer‑sponsored medical, vision, dental and life insurance benefits for employee & family
Generous employee discount and product perks program
Maternity & disability benefits
401(k) and matching program (waiting period applies)
Paid vacation and sick time
Opportunities to grow with the brand and develop skills
We participate in E‑Verify to confirm employment eligibility for all new hires. E‑Verify compares information from your Form I‑9 to official records to confirm authorization to work in the United States.
We are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, age, or any other protected characteristic.
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Worksite address
bridgewater, MA, 02324, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.