waypointjobs

gorjana

Store Manager (Burlington Mall)

burlington, MA

Check who can apply and the requirements below before continuing.

About this opportunity

gorjana lists this Store Manager (Burlington Mall) opportunity in burlington, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About the Role

As the Store Manager, you are responsible for the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are motivated, adaptable to change, coachable, values-oriented, strong talent developers, and passionate about our brand. This position is located at the upcoming Burlington Mall location, opening Summer 2026.

Your Day to Day May Include

Sales Leadership Responsible for overall store performance and KPI's

Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and being knowledgeable about our product and the industry as a whole

Experience in creating effective action plans to maintain or improve performance

Knowledgeable in building new and repeat business through customer clienteling

Training & Development Proven track record in recruiting, onboarding, and developing internal and external talent

Effective communication style that energizes and encourages collaboration

Enjoy leading through collaboration, encouraging team to share ideas, fostering accountability and trust

Clear communication of new initiatives and goals in a timely and effective manner

Customer Service Passionate about providing the best customer experience to purchasing and non-purchasing customers

Lead by example setting tone for team presentation

Coach through return policies while prioritizing customer experience

Respond quickly and professionally to customer complaints, resolution-oriented

Execute brand visual standards and updates

Operations Execute daily store operations efficiently

Schedule team members to meet business and budget needs

Manage store inventory with detail and organization per SOPs

Lead opening and closing duties

You Could Be Great for This Role If

You're adaptable and can manage change

Organized with excellent time management skills

You can spot and recruit talent

Motivated and results-driven

Coachable and open to feedback

Passionate about the gorjana brand

Minimum Requirements

At least one year experience in a retail leadership position

Must be over the age of 18

Ability to lift or move at least 50 lbs

Ability to bend, squat, twist and reach

Ability to stand and/or walk for at least 6 hours per shift

Flexible to needs of the business, willing to work nights, weekends, and holiday shifts

Ability to work full-time hours with open availability

Compensation

Salary range starting from $75,000

Commission and bonus opportunitiesEmployer-sponsored medical, vision, dental and life insurance benefits for employee and family

Additional Perks & Benefits

Generous employee discount and product perks program

Maternity and disability benefits

401(k) and matching program* (waiting period applies)

Paid vacation and sick time

Opportunities to grow with the brand and develop your skills

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

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Worksite address

burlington, MA, 01805, US

Who can apply

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