Store Manager

Job description

Job Description

Da Vien - Store Manager

About Our Company:

At Da Vien Coffee, we are passionate about bringing the richness of Vietnamese coffee to the world while delivering exceptional experiences beyond the cup. Rooted in tradition, our high-quality coffee beans are handpicked from our hometown farms, offering an authentic rich bold coffee. We are looking for Fun, Energetic, and Hardworking Team Members to join our Da Vien Coffee Chain.

Position Summary:

In this role, the Store Manager will be responsible for on-the-floor management while maintaining administrative responsibilities. The ideal candidate will have a passion for coffee & tea, strong leadership skills, and ensuring exceptional customer service. This position regularly demands 40 hours per week including variable hours (early mornings, evenings, weekends, and/or holidays.)

Responsibilities:

Managing day-to-day operations of the store including opening and closing procedures.

Hiring, training, and supervising team members and act as a point of contact

Maintaining inventory levels and ordering supplies as needed

Monitoring financial performance, analyzing sales reports, and implementing strategies to achieve sales targets

Regularly assess the store environment and business metrics to identify challenges, create action plans, and drive success

Deliver outstanding customer experience, as well as a similar environment for the in-house team

Create and adjust staff schedules to meet location needs

Attend upper management meetings and conduct store management meetings

Coach and support team members, monitor and recognize employee behavior to promote personal growth and career development

Maintain and be able to troubleshoot short and long-term problems for the store

Ensuring compliance with health and safety guidelines

Daily planning/assign tasks for BOH & FOH staffs

Must be able to work at any location in the assigned district or county

Protect employees and customers by providing safe and clean store environment.

Conduct performance evaluations and provide constructive feedback.

Enhance efficiency, and solve problems to optimize staffing, operations, and store profitability.

What we expect from you

Effectively lead and delegate a team during scheduled shifts

Strong interpersonal skills and ability to communicate effectively

Proactive and independent with the ability to take initiative

Strong organizational skills, with the ability to prioritize multiple conflicting assignments

You are reliable and flexible with scheduling based on store needs

You are quality-minded with keen attention to detail

High stress tolerance -- thrives in a high-pressure environment

Computer Skills, SharePoint, Microsoft Office 365.

Physical Requirements

Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.

This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).

Multitasking requires physical agility and the ability to stay organized.

Employees may be required to bend, squat, or reach up high to organize or stock products.

Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.

Restocking low shelves or accessing high displays may involve frequent bending or stretching.

Requires the ability to lift 15-45 pounds

Job Type: Full-time / 40 hrs. per week

Schedule Requirement:

8 hours shift

Day & Evening shift

Weekend availability

Able to work Holidays

Maximum 40hrs per week

May require occasional overtime hours with approval

Managers are responsible for on-the-floor management while maintaining administrative responsibilities

Education:

Bachelor's degree (Preferred, but will accept Associate's degree with Certifications)

License/Certification:

Food Handling Manager Card (Preferred)

Work Location:

In-person

Benefits:

PTO is accrued from your first day (Full Time Only)

Medical Benefits / 401K (Full Time Only)

Monthly bonus based on performance/

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Worksite address

california, MO, 65018, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.