About this opportunity
Pet Supplies Plus 4307 lists this Store Manager opportunity in chapel hill, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood.
As a Store Team Leader, you’re pawsitively passionate about people and their pets. You will lead the store, develop your team, and drive results while delivering exceptional, neighborly service in a fun and engaging pet retail environment. From jumping on the floor to welcome a new puppy to analyzing store sales performance and inspiring your team to hit goals, you play a key role in creating a trusted, pet-centric destination in your community.
What You’ll Do
Lead and develop your team by setting the example in customer service, sales, and operations
Drive store performance including retail sales, services, and neighbor engagement
Analyze results and implement plans to improve productivity and profitability
Create and manage weekly schedules to maximize team efficiency and coverage
Recruit, hire, onboard, and develop a fully staffed, high-performing team
Coach team members through ongoing feedback, training, and development
Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)
Ensure compliance with operational policies and procedures
Build relationships within the community and support local events and partnerships
Foster a fun, positive culture centered around pets, people, and teamwork
You May Be a Great Fit If You
Are a hands‑on leader who leads by example
Have a passion for pets, people, and team development
Are results‑driven and motivated by goals and performance
Thrive in a fast‑paced, customer‑focused retail environment
Enjoy building relationships with both your team and the local community
Requirements and Responsibilities
2+ years of retail leadership or store management experience
Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)
Strong communication and leadership skills
Basic proficiency with Microsoft Office or similar tools
Ability to operate store equipment (including forklift, where applicable)
Ability to climb ladders, bend, kneel, and lift up to 65 lbs
Ability to work a flexible schedule, including evenings and weekends
Reliable transportation
Must be 18+ years old and able to meet hiring requirements set by the local franchise owner
What We Value
Pet Safety and Care First
Leadership and Accountability
Team Development and Support
Strong Customer Focus
Community Engagement
This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.
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Worksite address
chapel hill, NC, 27517, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.