About this opportunity
Paycom lists this Store Manager opportunity in chatham, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details: Job Location: Chatham Store - Chatham, IL, Position Type: Full Time, Education Level: High School or GED, Salary Range: $ - $ Salary, Travel Percentage: Occasional, Job Shift: Any, Job Category: Retail, Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
Job Title: Store Manager
Department: Donated Goods Retail
Reports To: District Manager
Classification: Exempt
EEO-1 Category: First/mid-level officials and managers
Safety Sensitive: Yes
Supervises: Assistant Store Managers, Store Supervisors, and other store personnel
Job Summary
Manages all aspects of store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. Conducts self with honesty and integrity, ensuring that all business activities are transparent and ethical.
Essential Job Duties
Oversees store’s operation; directs activities of store staff and volunteers, ensures that all sales transactions and donated goods are processed and reported
Communicates the organization’s mission, vision, and values and promotes diversity
Trains, coaches, and provides feedback to strengthen and develop staff skills
Ensures staff follows policies and procedures
Responsible for maintaining compliance will all applicable employment laws and regulations
Actively recruits, hire, and schedules staff, conducts performance evaluations, administers discipline, documents and communicates performance and behavioral issues
Demonstrates leadership and positive role modeling for staff
Effectively manages time and monitors staff time to ensure that work is completed
Ensures the completion of job duties
Oversees maintenance and care of equipment, machinery, and facilities
Champions safety and loss prevention programs and handles loss control concerns by working in partnership with our Loss Prevention Department
Develops business plan, manages store’s expenses, and oversees the budget
Maximizes the store’s financial performance and achieves desired results
Drives operational improvements
Maintains quality control in retail operations
Contributes to team success by involving others in work processes, decisions, and actions
Fills in for store staff as needed
Travels to locations within the LLGI territory to support the organization’s needs
Responsible for all aspects of store operations whether is physically present at the assigned location or not
Ensures that the customer perspective is a driving force behind customer satisfaction
Seeks to understand the customer’s circumstances, problems, expectations, and needs
Supports the needs of the customer by providing donated goods in a timely manner
Identifies customer service issues and creates solutions
Builds customer awareness around LLGI’s mission
Identifies and corrects conditions that affect employee and customer safety
Complies with safety standards
Identifies opportunities, and generates ideas to improve sales floor objectives
Initiates action to maintain daily sales target
Partners with retail operations team to identify, assess, create, and implement process improvement
Embraces the mission, vision, and values of LLGI
Initiates action to accomplish objectives in a proactive manner
Seeks to understand individual differences and values to build workplace relationship
Learns and applies new job-related information promptly
Performs other duties as required or assigned
Competencies
Adaptability
Managing
Conflict
Stress
Tolerance
Communication
Tenacity
Urgency
Coaching
DelegatingBuilding
Trust
Qualifications
Education, Experience, and Expectations
Requires a high school diploma or equivalent
Requires 3 years of experience in a leadership role, with responsibility for directly supervising staff. preferably in retail.
Requires CPR/First Aid certification or ability to obtain certification within six months of employment
Requires a valid driver’s license, safe driving record, proof of insurance, and reliable transportation
Knowledge, Skills, and Abilities
Requires proficiency with the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel, and the ability to utilize other software, such as payroll and point of sale
Requires an understanding of the profit and loss statement
Conveys information clearly through verbal and written communication
Works independently while fostering a strong team atmosphere
Demonstrates professionalism
Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.
Interacts with people in a manner that enhances their dignity, privacy, and confidentiality.
Requires a high level of professionalism, integrity, business conduct, and ethical behavior.
Requires the ability to be consistently at work and on time on scheduled work days.
Physical Requirements
Requires the ability to lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high
Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds
Bend and reach into gaylords up to five (5) feet high to remove clothing and housewares
Push or pull wheeled carts with an average weight of one hundred fifty (150) pounds
Requires manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns
Requires the ability to stand for extended periods
Requires the ability to perform a combination of tasks for extended periods, such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, or pulling objects to sort and hang clothing, and place housewares on shelves and racks
Requires visual acuity to evaluate donated items for quality
Requires the ability to identify smells to evaluate donations for undesirable odors - mold, must, dust, bodily fluids, and/or urine
Subject to transfer to other locations within the LLGI territory
Environmental Conditions
Works in an office, light industrial/warehouse environment with exposure to heat and cold
Subject to exposure to allergens, including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair
Fast-paced environment with short deadlines and regular instances of critical or unusual situations.
Scope of work includes office, light industrial, and warehouse settings with exposure to heat, cold, dirt, dust, pet hair, mold, and other allergens.
Requires frequent travel to LLGI locations
Tools and Equipment
Cash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts, wheeled deep carts, wheeled z-racks, handheld pricing machine, hand-held tagging machine, pallet jacks, basic retail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages, material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, stackers and, company vehicles
Regular Contacts
LLGI Staff
Volunteers/Community Service Workers
Vendors/Suppliers
General Public
Donors/Customers
Service Participants
GII Personnel
Representatives from Accrediting Agencies
Stakeholders
Our Commitment to Diversity
LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, socio-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
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Worksite address
chatham, IL, 62629, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.