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Dunkin'

Store Manager

commerce charter township, MI

Check who can apply and the requirements below before continuing.

About this opportunity

Dunkin' lists this Store Manager opportunity in commerce charter township, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Join our team as a Store Manager and take charge of the daily operations, staff management, and customer relations at our restaurant. As a Store Manager, you will have the opportunity to recruit, train, and supervise staff while ensuring compliance with company standards. If you have demonstrated leadership abilities, excellent communication skills, and a knack for problem-solving, we want to hear from you!

Responsibilities and Duties:

Perform any or all of the essential duties required of the crew members, Assistant Manager (if any) or of the Shift Managers.

Recruit, interview and hire all staff.

Direct, coordinate, and/or supervise all training and staff activities.

Schedule all staff; and perform staff evaluations consistent with company guidelines.

Provide progressive disciplinary policies with staff.

Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios.

Direct the daily operations of a restaurant ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations.

Financial accountability ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Coordinate the execution of all required system-wide and local promotional events, marketing, advertising, and public relations activities.

Encourage teamwork, the building of staff morale, and the resolution of conflict through bi‑monthly (plus as‑needed) staff meetings and daily communication.

Requirements and Skills:

Demonstrated leadership and organizational abilities

Good communication and interpersonal skills

High personal standards and motivation

Capacity for problem-solving and personal growth

Basic math skills and attention to detail

Proficiency with Microsoft Office

Dependable transportation and telephone

Physical Demands of the Job:

Must be able to perform essential duties outlined

Ability to stand for long periods and occasionally work long hours

Must have good sensory abilities (sight, hearing, speech)

Ability to manage occasional stress with composure

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