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urbanselfstorageinc

Store Manager - Cover

shoreline, WA

Check who can apply and the requirements below before continuing.

About this opportunity

urbanselfstorageinc lists this Store Manager - Cover opportunity in shoreline, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Are you a motivated leader looking for your next career opportunity? Urban Self Storage is seeking an experienced and adaptable Cover Manager to join our team. This dynamic role is ideal for a results-driven professional who thrives in a fast-paced environment and enjoys supporting multiple locations.

As a Cover Manager, you will provide operational and leadership support across our Bellevue, Issaquah, North Bend, and Eastside facilities, helping ensure exceptional customer service, strong team performance, and smooth day-to-day operations.

***This is a full-time position with a Thursday through Monday schedule, averaging approximately 40 hours per week.

Responsibilities:

Manage day-to-day operations of a self-storage facility

Ensure the property is clean, safe, and well-maintained, including tasks such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds, and ensuring all aspects of the facility are in working order

Handle customer accounts, including delinquency actions

Tour storage spaces and assist customers throughout the rental process

Manage daily deposits, cash counts, and petty cash

Collaborate positively with team members and leadership

Manage assigned KPIs to meet budget, occupancy, and rental goals

Deliver exceptional customer service through professional in-person, phone, and email communication

Work closely with Store Manager to improve overall operations and accomplish company objectives

Qualifications & Skills:

Positive energy with a customer-focused attitude

Strong attention to detail and problem-solving skills

Excellent communication and teamwork abilities

Ability to work weekends and holidays as business needs require

Proficiency using computers, mobile devices, Microsoft Office, Google Workspace, and property management software, including accurate data entry and management of digital customer records.

Possession of a valid driver’s license and reliable personal transportation

Prior management or leadership experience preferred

Strong listening skills and ability to follow direction

Ability to manage multiple priorities in a fast-paced environment

Essential Job Functions & Physical Requirements:

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

Ability to lift, carry, push, and/or move up to 50 pounds

Ability to stand and walk for extended periods throughout the workday

Ability to regularly walk the property to conduct inspections, security checks, and assist customers

Ability to bend, kneel, climb ladders, and perform general facility and maintenance-related tasks

Ability to work indoors and outdoors in varying weather conditions

Ability to operate computers, tablets, phones, and standard office equipment for extended periods

Ability to read computer screens, review digital records, and complete data entry and typing tasks accurately

Ability to learn and utilize property management software, communication platforms, and other business systems necessary for daily operations

Compensation:

$21.00 - $23.00 per hour

Eligible for monthly bonus opportunities based on performance and company programs.

Benefits:

Industry-leading medical, dental, and vision insurance

$1,000 employer-provided HRA

Paid sick leave and vacation

Independent work environment

Mileage reimbursement

Education and training programs

Opportunities for growth and career development

$25,000 employer-paid life insurance policy

Employer-provided branded apparel

Supportive work environment

Equal Employment Opportunity & Additional Employment Information:

Urban Self Storage is an Equal Opportunity Employer and maintains a workplace free from unlawful discrimination and harassment. We are committed to creating an inclusive workplace and providing reasonable accommodations to qualified individuals with disabilities consistent with applicable law.

Employment with Urban Self Storage is at-will. This means either the employee or the company may terminate employment at any time, with or without cause or notice, subject to applicable law.

Employment may be contingent upon successful completion of a background check and/or drug screening, where permitted by law. Applicants must be authorized to work in the United States at the time of hire.

Compensation, bonus opportunities, and benefits are subject to applicable plans, policies, and eligibility requirements.

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Worksite address

shoreline, WA, 98113, US

Who can apply

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