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tsainternal

Store Manager

des moines, IA

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About this opportunity

tsainternal lists this Store Manager opportunity in des moines, Iowa. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Store Manager

Location: Des Moines, IA

Pay: $22.00 per hour

Job Type: Full-time

Schedule: 40 hours per week, Monday - Saturday must have flexible scheduling

Benefits:

Medical, prescription drug, dental, vision, and hearing coverage

Employer-paid basic life and AD&D insurance

Employer-paid basic long-term disability coverage

Optional voluntary life, short-term disability, and enhanced long-term disability coverage

Paid vacation, sick time, and holidays

Flexible spending accounts

403(b) retirement savings plan

Employer-funded pension plan for eligible employees

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

What You’ll Do

Leadership & Staff Management

Recruit, train, and supervise store staff

Manage scheduling and payroll processing

Implement company policies and practices in employee relations

Store Operations

Develop and implement strategies to meet production and sales goals

Oversee donation processes, product sorting, pricing, and presentation

Manage store maintenance, safety, and appearance

Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

Create an enjoyable shopping environment

Develop customer retention plans

Set an example for positive customer interactions

Financial Management

Oversee cash handling procedures and daily deposits

Work within budget parameters

Manage inventory tracking for designated product lines

Communication & Reporting

Maintain open communication with Regional Manager and Department Heads

Provide daily reports on store production and sales

Address customer complaints and provide education about the program

Supervisory Responsibility

In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff

Train and supervise the store staff

In collaboration with the Regional Manager, provide direct reports with a personnel review

Review and approve time and attendance for store personnel using the current payroll system

Check time logs regularly, following all current regulations and trainings

Training Provided

Paid training on register and store procedures

Ongoing coaching and support from store leadership

Opportunity to build retail and customer service skills

Why Join Us

Mission-driven work that supports programs in your community

On-the-job training

Team-oriented environment

Employee Discount, Employee Assistance Program, and more!

Required

Education & Experience

2 years' experience in staff management and development or combination of education and experience

Proven retail management experience

Skills & Abilities

Strong leadership and team-building skills

Excellent customer service orientation

Proficiency in cash handling and basic financial management

Ability to work a flexible schedule, including early/late shifts, weekends, and holidays

Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers

Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the

Good speaking, hearing and vision ability, and excellent manual dexterity

Certifications

Valid Driver's License

Must pass a motor vehicle record search

Physical Requirements

Regularly required to stand, use hands, handle, feel, hear, and talk

Frequently required to walk and reach with hands and arms

Occasionally required to climb, balance, stoop, kneel, or crouch

Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds

Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

Store environment with quiet to moderate noise level

May be dusty and experience temperature fluctuations based on weather

May stand for extended periods

Work is performed in a typical retail store/warehouse environment

Travel

May be required to travel to various locations for work or training, including monthly management training

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

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Worksite address

des moines, IA, 50319, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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