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Job description
Riverwards Produce is a group of produce focused markets.
The Store Manager position at Riverwards Produce takes ownership of all in-store operations, staff, and aesthetics. They have an expert knowledge of grocery, produce, and front of house operations. They work to turn employee and customer suggestions into realities. They coordinate frequently with department managers to ensure proper staffing, operational efficiency, and store cleanliness. They work to be the driving force behind store cohesion.
Reports to: COO
Directly manages: Department Managers
Responsibilities
Takes ownership of cross-departmental store operations and communications
Responsible for training, scheduling, and directing all floor staff and managers
Makes decisions on staff hiring, firing, and compensation
Conducts performance evaluations that are timely and constructive
Ensures that daily and weekly store checklists are completed
Promotes an enthusiastic communicative work environment and great customer service experience
Responsible for maintenance, cleanliness, organization of store equipment facilities and health code compliance
Maintains store supply inventory for all departments
Functions as the senior authority during hours of operation
Works with department managers to set daily staff priorities
Serves as a primary point of contact for customer service escalations
Manages long-term product department projects
Creates and maintains procedural documentation and implements systems to uphold company standards
Participates in floor work including stocking, receiving, cashiering, and merchandising
Collaborates with department managers to determine product mix and price margins
Maintains expert working knowledge of POS operations
Requirements
Strong verbal, written, and digital communication skills
Working knowledge of common retail sales metrics
Minimum 3 years management experience
Previous management experience in a grocery or high-end food service setting
Experience receiving, processing, and merchandising in a grocery retail setting
Ability to roll with the punches of a rapidly growing start-up business
Ability to lift up to 50 lbs and spend 8+ hours standing and walking up and down stairs
Must work weekends and evenings
Working knowledge of local food makers
COMPENSATION
This position is salaried. Compensation is dependent upon experience. Riverwards Produce provides a 20% discount on all store products. Benefits include health, dental and medical insurance (for full time employees), paid parental leave, Employee Assistance Program, Paid Time Off, and flexible scheduling.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Worksite address
detroit, MI, 48228, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.