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Job description
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Store Manager
Full Time Duluth, MN, US
Riddle’s Jewelry is seeking a Management Level Employee who has a strong background in Retail Management, Sales, Personnel Management, Communications, and/or Business to join our team and promote the Riddle’s Brand as a Store Manager. This position will be based in Duluth, MN.
Store Managers are responsible for working with individual team members on hitting and maintaining individual, as well as store sales goals; striving to be promotable by continuing to develop him/herself; and helping to foster a working environment that provides total customer satisfaction.
Riddle’s Jewelry is built on providing strong and outstanding customer service through rigorous and continued training of our employees combined with offering some of the best brands on the market today. We provide a full training program that will provide the tools necessary to be successful with our company. Our training program includes up to date and in-depth product knowledge, a tried and proven sales philosophy, and management methodology.
Job Requirements:
Previous experience as a Retail Store Manager is strongly desired with preference given to those with Jewelry Store Management experience
Experience in recruiting, interviewing, and staff management
Proven track record of providing above average customer service
Outgoing, passionate and enthusiastic personality
Solid understanding of standard retail business operations
Knowledge of standard computer operating systems and software
Experience in budgeting, marketing and inventory management
Skills:
Be able to lead a team of employees that are well informed about Riddle’s Jewelry history, vision and mission
Drive sales, motivate staff and acquire market share
Be able to interpret a variety of reports including: Store P&L, Mystery Shops, and Sales Summaries
Provide employees with timely feedback on formal sales campaigns and performance measures including Key Performance Indicators
Serve as a visual merchandiser by executing planograms and standard visual aesthetics to optimize sales
Develop store directives that outline daily responsibilities and tasks
Generate a master staff schedule to maximize sales and the customer experience using traffic flow and planning tools.
Responsibilities:
Execution of store operational requirements
Submission of reports to Corporate Office / Regional Manager in a timely manner
Mediator for customer issues/complaints according to company policies with win/win based results for the customer and company
Development of a strong store customer base to support current and future sales objectives
Inventory Management
Promotion of operational and personnel policies and procedures
Perform employee evaluations according to company policy
Execute store inventory procedures according to company policy
Properly manage monetary obligations for the location
Maintain store supplies and storage of supplies
Other duties and tasks as assigned
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Supervising Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Retail Sales: 1 year (Preferred)
401(k)
401 (k) matching
Attractive pay with commission incentives
Company paid training
Health Insurance, multiple plan options to suit your lifestyle
Health savings account
Health savings account company contribution
Life insurance
Paid time off
Parental leave
Referral Program
Short- and long-term disability plans
Tuition Reimbursement for approved curriculum
Vision Insurance
Voluntary accident and critical illness insurance
Total compensation is composed of base wage, commissions, and spiffs.
Riddle’s Jewelry is an equal opportunity employer; however, please note that we are only able to contact those selected for further consideration in the hiring process.
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Worksite address
duluth, MN, 55806, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.