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Job description
Store Manager, Full-Time - Tysons Corner
1961 Chain Bridge Rd Unit E001U, McLean, VA 22102, United States
None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
Work Schedule/ Location:
Available to work a minimum of 40 hours per week
Daily open availability across a full 7 day work week
Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
Store Manager:
No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store goals.
Reporting to the Regional Director, essential responsibilities include but are not limited to:
What You’ll Do:
Measure and Monitor sales performance taking action to improve business performance when needed.
Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses
Use a high level of business acumen to understand the business drivers and opportunities and build solutions.
Consistently meet and exceed store sales goals.
Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal client relationships
Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement
To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals
Deliver and maintain extraordinary customer experience NPS scores.
Uphold consistent inventory accuracy and controls in store. Lead & train the team in store to ensure consistent deliverables.
Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.
Ensure facility maintenance, presentation and organization.
Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.
Provide real-time and weekly feedback on product and sales performance to
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Worksite address
mclean, VA, 22107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.