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Job description
About The Role:
As the Store Manager, you are responsible for the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand. This position is for our store in Gardens Mall.
Your Day to Day May Include:
Sales Leadership Responsible for overall store performance and KPI's
Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole
Experienced in creating effective action plans to maintain or improve performance
Knowledgeable in how to build new and repeat business through customer clienteling
Training + Development Proven track record in recruiting, onboarding, and developing both internal and external talent
Effective in your communication style, and your messaging energizes and encourages others to want to work together
Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust
Capable of clearly communicating new initiatives and goals in a timely and effective manner
Customer Service Passionate about providing the best customer experience to purchasing and non-purchasing customers
Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation
Capable of leading and coaching through return policies, while also prioritizing the overall customer experience
Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented
Capable of leading execution of brand visual standards and updates
Operations: Capable of executing daily store operations in a timely and efficient manner
Experienced in scheduling team members to the needs of the business and budget
Experienced in managing store inventory with a high level of detail and organization per SOPs
Willing and capable of leading opening / closing duties
You could be great for this role if:
You are adaptable and easily manage change
You are organized and have excellent time management skills
You have an eye for spotting and recruiting talent
You are motivated and results driven
You are coachable and receive feedback
You are passionate about the gorjana brand
Minimum requirements:
At least one year experience in a retail leadership position
Must be over the age of 18
Ability to lift or move at least 50 lbs
Ability to bend, squat, twist and reach
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.