About this opportunity
Svdpstlouis lists this STORE MANAGER I, Various Locations opportunity in ballwin, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A Store Manager I manages the activities required to accomplish the store’s goals and sales objectives, operate within budget, and follow loss prevention and merchandising guidelines. The Store Manager I leads, directs and motivates the SVdP employees and volunteers to work together to provide excellent customer service for the achievement of the SVdP mission.
Employees in positions at this level of the series perform a variety of the least complex tasks associated with monetary (sales, expense, payroll), physical plant (maintenance and care to ensure friendly, fresh, full and clean), people (management and talent development of selection, training and evaluation) and operations (functionality of processes, safety, systems). They are distinguished from the next higher level of this series by the requirement for less depth and breadth of knowledge of responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Store Business and SVdP Organizational Responsibilities
Assists with implementation of business strategies to maximize opportunities to generate additional store sales and volume and eliminate inventory shortage
Monitors daily store sales, analyzes business reports to identify inventory problems and reports any areas of concern to Director of Stores
Completes operation assessments to protect company assets
Processes payroll and payroll adjustments accurately and timely
Assists with forecasting and planning of store’s budget and monitors the store’s operating budgets
Implements price changes
Store Management Responsibilities
Assists with implementation of marketing and merchandising strategies for increasing sales and donations
Ensures compliance with Loss Prevention practices
Ensures compliance with Organizational Safety practices
Implements product transfers
Utilizes fully donated merchandise for best revenue return and maximized dollars for SVdP through sales or recycling
Controls workflow through successful planning and delegation, as directing merchandising presentation, restocking and recovery to maximize productivity
Oversees and maintains store’s organization and appearance through visual merchandising and product placement, and cleanliness
Completes purchase orders for store supplies
Staff Management
Hires, trains and evaluates store employees for optimum operation of a profitable, service oriented thrift store in accordance with all governmental regulations and policies established by Board
Counsels, coaches and disciplines staff by following the SVdP policy for Performance Improvement for poor job performance and failure to comply with policies and communicates immediately reporting of violations to Director of HR, especially before termination of an employee
Resource Management to achieve daily, weekly, monthly and yearly SVdP objectives and goals for processing donated items, stocking, rotating merchandise, cleaning, etc.
Actively recruits employees through external activities
Role model and driving force setting standards for customer service for employees on customer interactions consistent with SVdP values
Knows the eight wastes (over-production, transportation, inventory, defects, over-processing, excess movement, Customer waiting time, wasted employee potential)
Identifies and acts on opportunities for operational improvements within work area
Identifies and participates in eliminating waste
Shares expertise and knowledge to support growth and development of others enabling them to grow and improve in performance
Other duties as assigned
Organization Mission and Policies
Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to "S erve our V aluable Customers with D istinction and P urpose" which defines "our valuable customers" as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.
EDUCATION, CERTIFICATIONS AND EXPERIENCE
Five (5) years’ experience and/or training that included retail management; thrift or non-profit experience preferred
Maintain a valid driver’s license and able to work a flexible schedule, including nights and weekends, as needed
SKILLS AND ABILITIES REQUIREMENTS
Knowledge of: MS Office (Word, Excel, Outlook)
Retail and merchandising management (Intermediate level)
Mathematics and reading comprehension (Intermediate level)
POS, preferred
ADP Workforce Now HRIS, preferred
Skills and Abilities: Communicate well, orally and in writing
Inspire and lead others toward a common vision and purpose
Consistently drive high levels of operational excellence
Encourage store team to exceed customer service and mission standards
Train others, understanding different learning styles and address in training delivery
Analyze all aspects of the business (e.g., P&L, Employee performance, customer behavior)
Time management
Coaching and developing store employees to optimize performance and provide succession
Efficient and effective decision-making
Customer service and conflict resolution
Driving same store sales
Actively looking for ways to reduce costs
Physical: Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds
Regularly required to use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear
Frequently required to stand; walk; sit
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Worksite address
ballwin, MO, 63021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.