About this opportunity
Insomnia Cookies lists this Store Manager in Training (MIT) opportunity in east cleveland, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Insomnia Cookies is actively hiring for a full‑time hourly Store Manager in Training (MIT) at our Cleveland, OH (East) store. We are seeking hospitality‑focused individuals looking to join an industry‑leading, rapidly growing, nationally recognized company.
Perks & Compensation
Market competitive hourly compensation
Eligibility for end‑of‑period store bonus
Excellent comprehensive benefits starting 1 st day of the month after 60 days of employment
$25.00 monthly cellphone stipend
Pet insurance for your furry loved ones
10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
Job stability with a rapidly growing and reputable company
Achievable growth/promotions opportunities
Fun, exciting team environment
FREE cookies with every shift!
Responsibilities
Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present
Supervise, train, and coach 2–5 team members engaged in both cookie sales and deliveries
Lead new hourly staff onboarding and initial training
Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence
Support Store Ops Manager with ordering, inventory control, and scheduling
Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
Ensure all team members upsell and provide excellent customer service
Desired Skills & Experience
At least 1 year of experience in a supervisory role within a restaurant or retail store
Prior experience conducting in‑person interviews of hourly support staff
Prior POS systems experience
Proficient with MS Office, Word, and our Applicant Tracking System
Ability to work a 4–5 day week and 1–2 mid‑to‑late shifts on Thursdays‑Sunday
Must be 18 years of age or older and have legal eligibility for employment in the United States
About Insomnia Cookies
Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz. Today, the brand has grown to over 300 stores globally, delivering freshly baked cookies all day and late into the night. Insomnia’s innovative bakery‑plus‑delivery concept has become a cult brand, and the company continues to "Imagining What’s Possible".
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.