About this opportunity
EMBARK Fine Jewelry lists this Store Manager opportunity in lafayette, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Store Manager – Baton Rouge Showroom
About Embark Fine Jewelry:
Embark Fine Jewelry is an approachable jewelry store with a fresh aesthetic. Our goal is to redefine the jewelry shopping experience. Founders Erin, Katie, and Michelle started Embark during the height of COVID with a vision to bring something unique to our hometown of Lafayette, LA. Embark offers customers a chance to shop fine and demi-fine jewelry, build a custom engagement ring, redesign an heirloom, and experience services like ear piercings and permanent jewelry.
As we open our second location, we’re looking for an experienced and customer-focused General Manager to lead the team, drive business growth, and bring our signature experience to the Baton Rouge community.
Position Overview:
The Store Manager will be responsible for overseeing the day-to-day operations of our Baton Rouge showroom, including team leadership, sales performance, customer experience, and operational excellence. This person will play a key role in maintaining the Embark brand experience while growing our presence in a new market.
Key Responsibilities:
Leadership + Team Development
Lead, coach, and inspire a team of showroom associates and service providers
Build and maintain a positive, high-performing store culture
Schedule, hire, and onboard new team members with the support of HQ
Set clear expectations, provide feedback, and conduct regular performance check-ins
Customer Experience
Create a warm, welcoming, and elevated environment for all guests
Foster personalized client relationships to build loyalty and repeat business
Resolve customer concerns with empathy and professionalism
Maintain visual merchandising and showroom standards aligned with Embark’s brand
Sales + Business Performance
Own sales goals and KPIs for the showroom
Partner with HQ to analyze sales trends and implement strategies to drive growth
Lead daily selling efforts and motivate the team to meet or exceed targets
Support and track service offerings (ear piercings, permanent bracelets, custom orders, etc.)
Operations + Inventory Management
Oversee inventory accuracy and product replenishment
Manage daily opening/closing procedures and cash handling
Ensure compliance with safety, cleanliness, and operational protocols
Coordinate in-store events, promotions, and pop-ups with the marketing team
Qualifications:
3+ years of retail management experience, preferably in jewelry, fashion, or lifestyle
Strong leadership skills with a people-first approach
Proven ability to meet or exceed sales goals and manage KPIs
Experience with effective clienteling, POS systems, and retail operations
Excellent communication, organization, and problem-solving skills
Passion for jewelry, style, and creating memorable customer experiences
Health Insurance
Employee discount on jewelry and services
Paid time off and holiday schedule
Ongoing training and professional development
Opportunities for growth within a growing, women-led company
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Worksite address
lafayette, LA, 70595, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.