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Job description
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A Store Manager at IGA E.C. Porter Supermarket ensures customer satisfaction and employee development while operating an efficient and profitable business within established guidelines and policies.
Responsibilities
Implements and maintains an in-store sales-building culture that ensures growth through execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and conducting weekly sales meetings.
Provides for desired levels of customer satisfaction, courtesy, and service throughout the store, with special emphasis on the front-end fast service commitment.
Accountable for achieving budgeted financial results.
Protects company assets: merchandise, cash, facilities, and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Personally responsible for follow-up on all required shrink management programs.
Effectively controls store variable expenses, including achieving budgeted wage percent.
Personally responsible for the staffing of the store, including forecasting of needs, recruitment, and training. Builds a talent planning bench for the store, including developing and executing development plans for hi-potential and promotable individuals.
Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results, and meets with them to review performance and provide feedback (ongoing and annual performance appraisal).
Maintains constant awareness and reaction to store conditions through frequent and detailed store walks.
Effectively trains and develops the store management team, especially co-managers, to ensure the necessary strength for sustained growth. Acts as a resource for these leaders in their roles.
Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources).
Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition, fostering a selling culture and customer focus.
Provides and facilitates effective communications to Owners and Support Staff, and Store Employees.
Ensures stores are run in compliance with company standards (as measured by audits).
Ensures compliance with all federal, state, and local statutes, regulations, and company policies.
Maintains a safe facility for customers and employees.
Qualifications
The incumbent should possess the skills and knowledge generally associated with a bachelor's degree and/or 3–4 years progressive supermarket management experience.
Reports directly to Store Owners
Seniority level
Director
Employment type
Full-time
Job function
Management, Sales, and General Business
Industries
Food and Beverage Services and Food and Beverage Manufacturing
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Worksite address
london, KY, 40741, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.