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Five Below

Store Manager

norfolk, VA

Check who can apply and the requirements below before continuing.

About this opportunity

Five Below lists this Store Manager opportunity in norfolk, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to let go and have fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it.

Role Purpose

Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They’re the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a high‑performing team, this role is your stage.

What You’ll Be Rockin’ Every Day

Lead with presence – be the face, the voice, and the pace of the store.

Grow a powerhouse team through coaching, feedback, and celebration.

Keep operations humming – freight flowing, zones looking sharp, and priorities clear.

Manage labor like a boss – flex your team to match the business and stay on budget.

Drive sales on the floor – model selling behaviors, guide your team, and make sure every boss leaves happy.

Create a culture people want to be part of – positive, fun, and high‑performing.

Pivot when needed – fast changes, no problem. You’ve got this.

Show up with integrity and own the outcomes. Always.

What Makes You Shine

Talent Development: You’re people‑first and always teaching. You build others up while getting things done.

Sales Floor Presence & Execution: You lead from the floor – clear, calm, and in control (but never micromanaging).

Strategic Agility: You stay cool under pressure and pivot like a pro when the day throws curveballs.

Culture & Leadership Style: You bring the energy – positive vibes, high expectations, and a lot of team spirit.

Integrity & Accountability: You mean what you say and follow through. Your team trusts you – and you trust them.

What You Bring To The Team

5–10+ years of leadership experience where you’ve led teams and delivered results.

Experience managing a store or large department – retail preferred but not required.

You’ve grown from the inside – promotion from assistant or co‑manager roles is a big plus.

Comfort leading in fast‑paced, high‑volume, or high‑complexity store environments.

How Success Is Measured

Sales and labor results

TruRating feedback and customer satisfaction

Store Scorecard performance

Team development and retention

Operational execution and compliance

How You Work Best

You’re out front – leading from the floor, not behind a desk. You thrive on movement, energy, and action. Your coaching moments happen in real time. Your decisions drive the day. And your impact? Visible from the front door to the back room.

You’ll Spend Structured Time Planning For Success Through

Development check‑ins

Coaching convos

Labor and volume planning

Leveraging Five Below’s amazing toolbox of resources and programs

Why You’ll Love It Here

Competitive pay with bonus opportunities tied to your store’s success.

A full benefits package – medical, dental, vision, 401(k), and more.

Sweet employee discount so you can enjoy the fun, too.

Real career growth – we love to promote from within and develop future leaders.

Recognition that celebrates your wins and contributions.

A supportive culture that values work‑life balance while driving high performance.

Minimum Qualifications

High School Graduate or equivalent

Minimum 3 years of management experience preferred

Excellent verbal and written communication skills

Ability to multi‑task

Creative thinking

Ability to maintain composure under pressure

Essential Job Functions

Frequently operate computer and printer, and occasionally operate cash register.

Occasionally ascend/descend ladders in order to retrieve and put away stock.

Frequently position self to kneel, bend twist, and stoop, including in the stock room and on the sales floor.

Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Frequently communicate and exchange information with customers on the telephone and face‑to‑face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.

Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise.

Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Ability to lift, push, or pull up to 25lbs and place/move merchandise up to a height of 5–10 feet.

Ability to operate equipment such as ladders, pallet jacks, and handheld devices.

Must be able to remain in a stationary, upright position for 80% of the time.

Pay Range

$52,500.00 – $66,300.00

Equal Opportunity & Accommodations

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request at crewservices.zendesk.com/hc/en-us/requests/new.

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Worksite address

norfolk, VA, 23500, US

Who can apply

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