waypointjobs

J&H Family Stores

Store Manager

northern, KY

Check who can apply and the requirements below before continuing.

About this opportunity

J&H Family Stores lists this Store Manager opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Description

Position Summary:

Successful Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.

Tasks & Responsibilities:

Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors

Implements strategies to meet store goals and objectives

Recruits, develops, and motivates store employees to exceed internal and external customer expectations

Ensuring compliance with federal, state, and local regulations

Establishing a strong customer service/selling culture to maximize sales

Ordering, bank deposits, and booking.

Marketing within your community to increase market share and store revenues

Resolving customer complaints for increased customer satisfaction

Controlling labor hours, cash, store audits, and shrinkage

Help maintain a safe, neat and clean store environment for our customers and employees

Ensure that all safety policies are followed

Other duties as assigned

Requirements

Pre-requisites:

A minimum of two years management experience in industries such as hospitality, financial services, retail and restaurant

High School graduate or equivalent with a college diploma preferred

Ability, willingness, and comfort to engage with customers

Ability to develop positive relationships with internal and external customers

Strong desire to exceed corporate initiatives and inspire excellence in a team

Excellent verbal and written communication, and presentation skills

Ability to problem solve and work with with minimal supervision

High-energy, collaborative management experience

Professional appearance and demeanor

Working Conditions and Physical Requirements:

Must be able to work any area of the store (both inside and out) when needed and to operate a computerized Point of Sale system/cash register.

Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.

Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.

Must have the ability to work a minimum of 45 to 60 hours a week.

Must have reliable transportation and the ability to be on call 24 hours a day.

Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of customers

Benefits:

Eligible 1st of the month, following 60 days from the date of promotion

Low deductible Insurance

Short Term Disability

Paid Life Insurance (Can buy extra coverage for self, spouse and children)

Dental

Vision

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Who can apply

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