About this opportunity
Archway lists this Store Manager opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Are you interested in pursuing meaningful work? Are you interested in ending intimate partner violence in Tarrant County? The Archway is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable. We offer flexible work-life balance and an opportunity to change the community – and the world. We are excited to welcome new staff into our family and to work on this critical, life-saving mission together.
The Archway is seeking a Store Manager for Berry Good Buys.
Store Manager — Berry Good Buys
Berry Good Buys is not your average thrift store.
Our customers regularly discover designer clothing, quality home goods, collectibles, and unexpected treasures - all high quality, curated donations from around Fort Worth and the larger Metroplex. We are selective about what reaches the sales floor: no stained clothing, no damaged merchandise, and no “good enough.” The store is clean, welcoming, thoughtfully merchandised, and a genuine source of pride for The Archway.
It is also a busy urban thrift store, and running it well requires someone practical, resilient, observant, and unflappable. The right manager will enjoy creating order from chaos, maintaining high standards, leading a diverse team, solving problems in real time, and treating every customer and donor with dignity.
Most importantly, every dollar raised by Berry Good Buys supports The Archway’s work serving survivors of domestic violence. This is retail management with a purpose.
About the Role
The Store Manager has overall responsibility for the daily operations, financial performance, team leadership, safety, appearance, and long-term success of Berry Good Buys.
This is a hands-on leadership position. On any given day, the Store Manager may coach an employee, evaluate and price a high-end donation, rearrange a display, address a customer concern, complete a bank deposit, review sales results, or respond to one of the unpredictable situations that comes with operating a community thrift store.
The Store Manager must be able to maintain a calm, professional, and welcoming environment while holding the team accountable and keeping the store focused on its financial and mission goals.
Key Responsibilities
Meet monthly and annual sales and revenue goals
Lead, supervise, schedule, coach, and hold store employees accountable
Build a dependable team culture grounded in professionalism, respect, and excellent customer service
Oversee daily store operations, including opening and closing procedures, cash handling, deposits, and POS activity
Evaluate, price, merchandise, and oversee the sale of donated goods, including higher-end and specialty items
Maintain consistently high standards for cleanliness, organization, merchandising, and the overall appearance of the store
Provide a positive experience for customers, donors, volunteers, and community partners
Address employee, customer, safety, theft, and facility concerns calmly and appropriately
Complete timely and accurate financial, operational, and personnel reporting
Monitor sales trends and identify opportunities to improve revenue, efficiency, and the customer experience
Work with agency leadership to plan for the store’s continued growth and long-term success
Represent The Archway and its mission professionally in the community
Who Will Thrive in This Role
This role is a strong fit for someone who:
Takes real satisfaction in making a store look beautiful, organized, and inviting
Can recognize quality and understands how to price and merchandise a wide variety of donated items
Is equally comfortable working with customers, donors, employees, and agency leadership
Can be kind without avoiding accountability
Remains calm and makes good decisions when circumstances are messy or unpredictable
Notices what needs to be done and takes ownership of getting it done
Understands that strong financial performance directly supports services for survivors
Wants meaningful responsibility and the opportunity to shape the success of a beloved community store
The Archway values employees who are curious, trustworthy, flexible, accountable, and open communicators. Working in the domestic violence field along with operating a mission-driven community store can be hard. As we say often at The Archway: we can do hard things. We are looking for a manager who believes that too.
Qualifications
High school diploma or equivalent combination of education and experience
At least three years of experience in retail sales, merchandising, or store operations
Supervisory experience in a retail environment
Thrift, resale, consignment, furniture, or donation-based retail experience is a plus but not required
Understanding of basic retail and inventory principles
Strong math, cash-handling, and organizational skills
Basic knowledge of POS systems and computers, including proficiency with Microsoft Outlook
Strong interpersonal, communication, and problem-solving skills
Demonstrated ability to lead a team while collaborating effectively with others
Ability to work professionally and respectfully with people from a wide variety of backgrounds and circumstances
Ability to respond appropriately to challenging customer, personnel, and community situations
Ability to lift up to 50 pounds and to stand, walk, bend, reach, and move merchandise for extended periods
Ability to pass a background check
Competitive benefits are offered.
The Archway is an Equal Opportunity Employer.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.