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Job description
Flowerama is looking for looking for hardworking, upbeat, dependable full-time Retail Manager. Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience.
Essential Job Functions
Be able to perform and train the essential job functions of retail sales associates and be knowledgeable enough to oversee the floral designer so store maintains profitability.
Interview, hire, manage and terminate employees
Complete and / or audit daily bookwork
Report concerns and / or daily operations to regional leader or corporate
Manage flower dumpage and analysis for profitability
Order and manage fresh and non-perishable inventory
Conduct employee meetings, performance evaluations, and holiday game plans
Communicate effectively daily plans and requirements, and future plans and events
Maintain good housekeeping practices, appropriate care information, professional signage, and correct pricing as it fluctuates with cost of goods
Manage customer service and complaints effectively
Anticipate upcoming needs and follow industry trends through educational resources
Complete any other tasks as required by the regional leader or corporate
Requirements
Strong telephone skills and ability to establish rapport with customers.
Familiarity with florist business helpful but not mandatory.
Floral Design experience helpful but not mandatory
Ability to work as part of a team while completing tasks in a timely manner
Typing Ability (30 WPM)
Point of Sales experience is a plus
Strong communications and strong interpersonal skills including verbal and written communication ability
Ability to lift 40lbs unassisted
Ability to stand up to 8 hours daily, and up to 10 hours seasonally
Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:00am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. The management team gets Sundays off during non-seasonal times. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentines Day and Mothers Day weeks, including Valentines Day and Mothers Day.
1-800-FLOWERS.COM, INC Participates in E-Verify, for more information:
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.