About this opportunity
Hassan & Sons Inc lists this Store Manager - Or opportunity in cloverdale, Oregon. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Position Summary
Under the direction of the District Operations Manager and Regional Operations Manager, the Store Manager oversees the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service and quality products. The Store Manager is responsible for the management of a designated location.
Responsibilities and Duties:
Customer Engagement
Must hold Customer Service Representatives accountable to the measurable results associated with excellent customer service
Responsible for managing the location consistently towards acceptable customer service scores, feedback, and results
Visual Communications
Ensures that the retail environment is aimed at getting the customer excited about the products offered and inspiring a recipe of need
Ensuring the location, in its entirety, presents a well-maintained and visually appealing environment to all patrons
Keeps assigned location well stocked and ensures that the customer service representatives possess competent product knowledge
Food and Beverage Handling
Maintains an active state required Management Food Safety Handling Certification
Ensures that all employees at assigned location have proper training and acknowledgement of safe food and beverage handling procedures
Operations/Hiring/Training
Understand and administer the company policies and procedures and ensure compliance with them, consistently within assigned location.
Effectively evaluate employee performance and promote successful employee development
Ensures location works within labor scheduling budget
Ensure proper staffing at assigned location and reports to the District Operations Manager if additional hires are needed
Assist with employee retention and satisfaction
Inventory Control
Ensure that all store employees are trained and compliant with all basic inventory management/movement/receiving processes. Consistently execute quality inventory practices with receiving, stocking, transfers, and managing inventory discrepancies
Accurately input all delivery invoices into the back-office system upon receipt
Technical
Can effectively and competently operate all software and systems used for daily operations (S2K, EPOS, time clock, etc.)
Miscellaneous
Responsible for carrying out all other duties as assigned
Education and Work Experience
High school diploma or GED required;
associate or bachelor’sdegree in business, management, or related field preferred
Minimum of 3–5 years of retail management experience, preferably in a convenience store or fuel environment
Proven ability to lead and develop high-performing teams in a fast-paced retail setting
Demonstrated experience in inventory control, merchandising, and cash handling
Food Safety Manager Certification (state-required) or ability to obtain upon hire
Proficiency with point-of-sale (POS) and back-office systems (e.G., S2K, EPOS, time clock, etc.)
Skill Set
Strong leadership and team development skills with the ability to motivate and hold others accountable
Excellent communication and interpersonal abilities to foster a positive work environment
Proven problem-solving and decision-making skills with sound judgment
Strong organizational and multitasking abilities, with attention to accuracy and deadlines
Financial acumen and ability to interpret and act on sales, labor, and inventory reports
Solid understanding of customer service standards and ability to model exemplary service behavior
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and retail management systems
Ability to adapt quickly to changing business needs and operational priorities
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to stand and walk for extended periods throughout the shift
Frequently required to bend, reach, twist, and lift or move products and supplies up to 50 pounds
Must be able to safely operate store equipment such as registers, scanners, and cleaning tools
Exposure to varying indoor and outdoor temperatures while performing duties such as receiving deliveries or inspecting fuel islands
Work environment is moderately noisy, consistent with a retail and customer service setting
Must have flexible availability including early mornings, evenings, weekends, and holidays based on business needs
Compensation details: 22-24 Hourly Wage
PI0419a0a6d11f-
Worksite address
cloverdale, OR, 97112, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.