About this opportunity
Macy's lists this Store Manager - Ridgedale opportunity in oak knoll, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention, and sales support functions. Through training, coaching, and development, they cultivate growth among their team. Additional duties are performed as assigned.
What You Will Do
Sales
Drive sales by fostering a customer-centric selling culture
Develop the team through coaching, follow-up, and recognition
Ensure adherence to weekly business review amongst leadership team; support action plans to address deficiencies
Identify business-driving opportunities
Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards
Actively manage hours by ensuring strong attendance and weekend hours utilization
Coach the leadership team to achieve Colleague Star Reward goals by emphasizing program benefits
Provide leadership in delivering all Company initiatives; clearly communicate objectives and priorities to the team
Establish a high level of awareness and effectiveness in shortage prevention; ensure compliance with all policies and procedures
Customer
Coach Professional and Hourly Colleagues to consistently deliver selling behaviors that enhance customer experience
Mentor Sales & Customer Service Managers to actively coach Colleagues using weekly Sales Reports and engage with Colleagues through formal and informal observations focused on selling behaviors
Review and utilize all reports and Colleague observations to provide constructive feedback to leaders and identify areas for improvement
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.