Store Manager

Job description

Directs and controls all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The store manager will set the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while establishing a healthy team culture and store environment.

Core Accountabilities

Drive financial growth by achieving sales and key KPI goals

Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities

Coach and develop staff to exceed individual and store goals

Build a Dedicated And Good-natured Team

Create and maintain a positive store environment by leading and developing a quality store team

Directly responsible for the recruitment, hiring, training, and building a talent pipeline

Urgently address performance issues using the Company tools

Create a culture of customer obsession that caters to the extraordinary achiever

Deliver extraordinary customer service through your store team

Execute and maintain visual merchandising standards consistent with company expectations

Consistently communicate customer, market, and product feedback

Deliver Operational Consistency

Achieve all operational objectives with regards to loss prevention, health, and safety

Manage team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

Full-Time Position

College degree preferred or related field experience

Candidates must be at least 18 years of age

Store management experience preferred

Must have open availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs

Must have an independent work ethic, time management skills, and personal accountability

Knowledge in driving sales, business acumen, customer service, merchandising, inventory control, and loss prevention

Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed

Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment

Knowledge in staffing, coaching, counseling, training, development, employee corrective action and performance management

Demonstrated ability to lead and create a team-oriented environment

Able to effectively communicate in verbal and written English

Strong computer skills including POS Systems and Microsoft Office

Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities

Ability to lift, push, and pull up to 25-50 pounds occasionally

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $60K - $70K

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $60K - $70K

Benefits

Medical/vision/dental/life/disability insurance. 401k, employer match, paid vacation, paid holidays, sick pay up to 80 hours in a plan year, and employee discount.

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Worksite address

sevierville, TN, 37876, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.