About this opportunity
Urban Wellness lists this Store Manager (SF-Cerrillos) opportunity in santa fe, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Urban Wellness is seeking an experienced, motivated, and people-focused Store Manager to lead our Santa Fe Cerrillos dispensary operations. Store Managers play a critical role in driving store performance, developing teams, maintaining compliance, and creating an exceptional customer experience while supporting the continued growth of one of New Mexico’s leading cannabis companies. This position is ideal for leaders who thrive in fast-paced retail environments, value operational excellence, and are passionate about coaching teams, building culture, and developing long-term cannabis retail careers.
At Urban Wellness, Store Managers are empowered to lead professionally while receiving ongoing support, leadership development, and opportunities for continued career growth within the organization.
Health, dental, and vision insurance (employer contributions)
Supplemental insurance options, including accident and disability coverage
Paid time off (PTO) & Sick Leave (HWA Compliant)
30% employee discount on products and merchandise
Ongoing leadership training and professional development
Opportunities for advancement and multi-store leadership growth
Supportive workplace culture with professional HR and operational infrastructure
Key Responsibilities
Leadership & Team Development
Recruit, train, coach, and develop Budtenders, Leads, and Assistant Managers
Foster a positive, accountable, and team-oriented workplace culture
Support employee development, performance management, and operational consistency
Lead by example through professionalism, communication, and customer service excellence
Conduct team meetings, coaching sessions, and leadership development conversations
Ensure a welcoming, educational, and customer-focused dispensary environment
Support sales performance, customer retention, and loyalty initiatives
Resolve customer concerns professionally and effectively
Monitor store performance and identify opportunities to improve customer experience and operational results
Help drive store sales goals and team accountability
Operations & Compliance
Oversee daily dispensary operations, including opening and closing procedures
Ensure compliance with all New Mexico cannabis regulations and company SOPs
Support inventory management, audits, cash handling, and operational reporting
Maintain accurate documentation and operational organization
Ensure compliance, safety, sanitation, and loss prevention standards are consistently followed
Monitor inventory levels and product accuracy
Coordinate inventory audits and operational reporting
Support labor management and operational budgeting goals
Analyze sales trends and operational data to improve store performance
Team Collaboration & Company Culture
Collaborate with leadership, HR, and operations teams
Participate in company initiatives, leadership meetings, and operational projects
Help maintain a respectful, inclusive, and professional workplace culture
Support ongoing company growth and operational excellence initiatives
Qualifications
Must be at least 21 years of age
High school diploma or equivalent required
3–5 years of retail management experience preferred
Cannabis industry leadership experience strongly preferred
Strong leadership, communication, and team management skills
Knowledge of cannabis products, retail operations, and customer service standards
Understanding of New Mexico cannabis regulations and compliance expectations
Experience with POS systems, inventory management, scheduling, and reporting
Ability to multitask and lead effectively in a fast-paced retail environment
Professional, organized, and solution-oriented mindset
Urban Wellness is committed to promoting from within whenever possible. Store Managers may have opportunities to grow into:
Multi-Store Leadership
Regional Operations
Additional operational and executive leadership opportunities as the company grows
Cannabis compliance and SOPs
Leadership and coaching
Retail operations
HR and employee development
Communication and conflict resolution
Physical Requirements
Ability to stand for extended periods
Ability to lift and carry up to 25 pounds
Ability to support daily retail operational activities as needed
Schedule Requirements
Must be available to work evenings, weekends, and holidays as needed
Must comply with all company policies, procedures, and compliance standards
Equal Opportunity Employer
Urban Wellness is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, respectful, and welcoming environment for all employees and customers.
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Worksite address
santa fe, NM, 87503, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.