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Job description
Overview
Adore Me, a subsidiary of Victoria’s Secret & Co. (NYSE: VSCO) since being acquired in December 2022, is seeking a Store Manager for their Staten Island Mall location.
The Store Manager is a values-driven leader responsible for delivering top-line sales results and leading a high-performance store team. This role owns all aspects of store operations: from client experience and team development to payroll and visual execution while ensuring the Adore Me brand comes to life in every interaction. As Store Manager, you will set the tone on the sales floor, develop future leaders, and drive performance through clear goals, coaching, and accountability. You’ll partner closely with your Area Manager to identify opportunities and take action that fuels growth.
Qualifications
5+ years of experience in a store leadership role (Store Manager or equivalent)
Proven ability to coach, motivate, and develop others in a retail environment
Track record of exceeding sales goals and using data to drive decisions
Passion for delivering exceptional customer experiences
A team-first mindset and strong communication skills
Availability to work a flexible schedule including weekends, and holidays
Tech-savvy: comfortable using mobile devices, POS systems, scheduling tools
A sense of urgency, ownership, and accountability
This role requires the ability to lift and carry up to 40 lbs., as well as frequent bending, standing, walking, and movement throughout the sales floor
Responsibilities
Sales Leadership & Business Performance
Lead the sales floor through daily goal setting, zoning, and real-time coaching
Consistently drive performance across key metrics: sales, conversion rate, AOV, and UPT
Analyze business reports and take action to improve underperforming areas
Use daily, weekly, and monthly KPIs to build strategies that grow revenue and customer loyalty
Plan and execute product launches, floor sets, and seasonal strategies to meet business needs
Team Management & Talent Development
Hire, train, and develop a high-performing team that reflects Adore Me’s values and brand standards
Conduct regular one-on-ones, performance reviews, and coaching conversations
Manage team scheduling and payroll to align with traffic patterns and budget targets
Foster a team culture of accountability, inclusion, collaboration, and motivation
Identify internal talent and prepare leaders for future roles
Customer Experience
Act as the Head Coach on the floor, modeling exceptional customer service at all times
Create a welcoming, inclusive atmosphere where every customer feels seen and valued
Ensure product knowledge, clienteling, and upselling are prioritized in all interactions
Maintain high standards for bra fittings, try-on room service, and problem resolution
Gather and act on customer feedback to continuously improve the in-store experience
Operations & Visual Execution
Own the execution of brand presentation standards including merchandising, signage, and cleanliness
Manage inventory flow including deliveries, backstock, transfers, and damages
Oversee daily opening/closing procedures, cash handling, and compliance checks
Maintain accurate reporting and adherence to company policies, HR processes, and safety regulations
Partner with HQ and cross-functional teams to execute national campaigns and retail directives
Compensation & Benefits
Hourly rate is $20-$25. Pay is based on a number of factors including job-related knowledge, skills, and experience.
Monthly bonus program based on store performance
Career growth opportunities within Adore Me and the broader VS&Co. network
Structured onboarding and leadership training programs
A diverse, inclusive, and supportive team culture
Eligibility for benefits including medical, dental, vision, 401(k), and more (eligibility dependent on full-time status and tenure)
Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.