Store Manager

Job description

Subdued is an Italian fashion brand known for its trend-driven collections, unique in-store experience, and strong connection with our community. With stores across Europe and a growing presence in the United States, we are looking for a passionate and driven Store Manager to lead our Aventura pop-up opening in 2026 and its transition to a permanent store in 2027 .

Position Overview

The Store Manager is responsible for the overall success of the store, including sales performance, team leadership, customer experience, visual standards, inventory management, and daily operations.

This role offers the opportunity to build our Aventura team and customer community from the start. You’ll lead the pop-up launch, establish strong store routines, and partner with area management to support the transition to the permanent location in 2027.

Leadership & Team Development

Recruit, hire, onboard, and develop a high-performing store team

Lead, coach, and motivate Assistant Managers, Leads, Stylists, and Stock Associates

Build a positive, inclusive, and customer-focused culture

Conduct regular performance conversations and provide ongoing feedback

Create development plans and support internal growth opportunities

Ensure scheduling aligns with business needs and payroll goals

Store Opening & Transition

Partner with area management to prepare for the 2026 pop-up opening, including staffing, training, inventory readiness, and operational setup

Establish store routines that support consistent service and efficient daily operations

Build customer relationships and local brand awareness to support long-term growth in Aventura

Support planning and execution of the transition to the permanent store in 2027

Prepare the team for changes in store layout, inventory, and operational needs as the business grows Sales & Business Performance

Drive sales results and achieve store KPIs

Analyze business trends and identify opportunities to improve performance

Monitor productivity, conversion, average transaction value, units per transaction, and other key metrics

Execute action plans to achieve sales and operational goals

Maintain accountability for payroll and controllable expenses

Customer Experience

Deliver an exceptional customer experience that reflects the Subdued brand

Lead by example through active selling and client engagement

Resolve customer concerns professionally and effectively

Ensure all team members provide outstanding service and product knowledge

Encourage repeat visits and build lasting relationships with the Aventura customer community

Operations & Inventory

Oversee daily store operations, opening and closing procedures, cash handling, and loss prevention

Ensure accurate inventory management and stock organization

Partner with the stock team to maintain inventory accuracy and support replenishment

Maintain compliance with company policies, procedures, and safety standards

Ensure the store is consistently clean, organized, and ready for customers

Maintain brand standards and visual presentation throughout the store

Partner with Visual Merchandising to execute floor sets, product launches, and seasonal initiatives

Ensure merchandise is presented in a way that maximizes sales opportunities

Adapt product presentation to the pop-up space and support the permanent store setup

Qualifications

5+ years of Store Manager experience in fashion, apparel, specialty retail, or luxury retail

Proven track record of driving sales and developing high-performing teams

Strong leadership, communication, and coaching skills

Experience recruiting, hiring, and retaining talent

Ability to analyze business performance and take action based on results

Strong organizational and time-management skills

Comfortable working in a fast-paced, entrepreneurial environment and adapting to changing business needs

Proficiency with retail technology, POS systems, and Microsoft Office or Google Workspace

Preferred Qualifications

Experience opening a new store, managing a pop‑up, or supporting a store relocation

Experience managing high‑volume, fast‑paced retail environments

Experience serving a diverse, international customer base

Passion for fashion, styling, and customer experience

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.