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Job description
Our client is seeking an experienced and customer-focusedStore Manager to oversee the daily operations of their retail wellness store in Waltham, MA . This role is responsible for leading store performance, inventory management, merchandising, staff development, and customer experience while providing knowledgeable guidance on vitamins, nutritional supplements, and natural wellness products. The ideal candidate is a strong leader with a passion for holistic health and delivering exceptional customer service.
Location: Waltham, MA
Schedule: Full-Time (M-F, with rotating Saturdays)
Pay: $28.85-$33.65/hour (depending on experience)
Responsibilities:
Oversee daily retail operations to ensure exceptional customer service and overall store performance
Recruit, train, coach, schedule, and develop a team of 5–8 retail associates
Manage inventory, purchasing, merchandising, and product presentation
Ensure accurate cash handling and compliance with company procedures
Support and grow online sales through Shopify, Amazon, and other e-commerce platforms
Educate customers on vitamins, supplements, herbal products, and natural wellness solutions
Build strong relationships with customers, vendors, and healthcare professionals
Coordinate promotions, educational events, and community outreach initiatives
Monitor sales performance and implement strategies to drive growth and profitability
Collaborate with internal departments to support operational success
Qualifications:
3+ years of retail management experience required
Strong knowledge of vitamins, nutritional supplements, herbal products, and holistic wellness
Proven leadership, coaching, and team development skills
Excellent customer service, communication, and organizational abilities
Experience with inventory management, merchandising, and retail operations
Proficiency with retail POS systems; experience with Shopify, Amazon, or other e-commerce platforms preferred
Experience with Canva, Adobe Creative Suite, or similar design tools is a plus
Ability to lift up to 50 pounds and stand for extended periods throughout the workday
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Worksite address
waltham, MA, 02254, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.