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Stop & Shop

Store Operations & Customer Service Lead

stratford, CT

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Job description

Stop & Shop in Stratford, CT is seeking a highly motivated Customer Service Manager to lead the front-end, online pick-up and cash office teams. You will drive service excellence, control costs, and ensure regulatory compliance while building a diverse, high-performing department.

Ideal candidates bring 1–3 years supervisory experience in retail, a Bachelor's in business-related field, and a track record of boosting customer satisfaction and operational efficiency. Weekend hours may be required.

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Worksite address

stratford, CT, 06497, US

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